Advanced Search
Content Type: Examples
The Irish Council for Civil Liberties (ICCL) has filed a lawsuit in Hamburg against three AdTech industry trade bodies including the Interactive Avertising Bureau (IAB). Members of the IAB include big tech companies (Google, Facebook, Amazon, Twitter...), data brokers (Equifax, Experian, Acxiom...) and advertising agencies (Groupm, Publicis, IPG...).
The lawsuit follows the filing in 2018 of complaints with the Irish Data Protection Commission (DPC) and UK Information Commissioner (ICO), which…
Content Type: Examples
French data protection regulator CNIL fined Google and Amazon €100 million and €35 million respectively for breaches of the French Data Protection Act. The CNIL found that the French websites of Google and Amazon had not sought the prior consent of visitors before advertising cookies were saved on computers, and failed to provide clear information to users as to how they intended to make use of online trackers and how to refuse any use of cookies.
In relation to Google, the CNIL made an…
Content Type: Examples
To speed up daily temperature checks, Amazon has installed thermal cameras to screen workers for coronavirus symptoms in its warehouses around the world. Cases of COVID-19 have been reported at more than 50 of the company's US warehouses. Thermal cameras will also replace thermometers at staff entrances to many of Amazon's Whole Foods stores. Workers have claimed it is almost impossible to socially distance inside the warehouses.
Source: https://www.bbc.co.uk/news/technology-52356177
Writer:…
Content Type: Examples
In October 2018, the answers to a FOIA request filed by the Project on Government Oversight revealed that in June 2018 Amazon pitched its Rekognition facial recognition system to US Immigration and Customs Enforcement officials as a way to help them target or identify immigrants. Amazon has also marketed Rekognition to police departments, and it is used by officers in Oregon and Florida even though tests have raised questions about its accuracy. Hundreds of Amazon workers protested by writing a…
Content Type: Examples
In December 2018 Walmart was granted a patent for a new listening system for capturing and analysing sounds in shopping facilities. The system would be able to compare rustling shopping bags and cash register beeps to detect theft, monitor employee interactions with customers, and even listen to what customers are saying about products. The company said it had no plans to deploy the system in its retail stores. However, the patent shows that, like the systems in use in Amazon's cashier-less Go…
Content Type: Examples
In 2009, Amazon Kindle readers were surprised to find that their copies of George Orwell’s 1984 was missing from their devices. Amazon had remotely deleted these copies after it found out from the publisher that the third-party vendor selling them did not own the rights to the books. Amazon refunded the cost of the books but told its readers who were affected that they could no longer read the books and that the titles were “no longer available for purchase.” This was not the first time that…
Content Type: Examples
From 2014 to early 2017, Amazon used an artificial intelligence (AI) hiring tool to review prospective employees’ resumes and select qualified candidates, based on Amazon’s previous hiring decisions from a ten-year period; however, the tool was much more effective at simply selecting male candidates, rather than the most qualified candidates, because Amazon had hired predominantly male candidates in the past. The hiring tool learned to discriminate against resumes that included the word “women’…
Content Type: Examples
The American Civil Liberties Union (ACLU) used Rekognition, Amazon’s facial recognition software, to compare images of US lawmakers to a publicly available database of 25,000 mugshot photos. The ACLU’s study validated research that has shown that facial recognition technology is more likely to produce false matches for women and people with darker skin. Amazon’s software misidentified 28 lawmakers as being the people in mugshots, and these false matches were disproportionately of members of…
Content Type: Examples
More than 450 Amazon employees delivered a letter to Jeff Bezos and other Amazon executives, demanding that the company immediately stop selling facial recognition software to law enforcement, sever connections to companies like Palantir that help immigration authorities track and deport immigrants, and provide greater employee oversight when making ethical decisions. The employees protested against Amazon allowing its technologies to be used for mass surveillance and abused by those in power,…
Content Type: Examples
Amazon shareholders rejected two non-binding proposals governing its facial recognition software, Rekognition: one would have limited sales of Rekognition to governments, unless a board determined that such sales would not violate peoples’ rights, and the other was to study the extent to which Rekognition infringed peoples’ privacy and other rights. These two proposals were presented to shareholders despite Amazon’s effort to stop the votes, which were thwarted by the US Securities and Exchange…
Content Type: Examples
Millions of people own smart home devices like the Amazon Echo and Echo Dot—equipped with the Alex cloud-based artificial intelligence service—which have concerning implications for privacy rights. While, Amazon’s own policies promise that only the user and Amazon will listen to what those devices record, it was recently reported that Amazon failed to follow its own policy when it erroneously shared one user’s information with a total stranger.
In August 2018, a German customer exercised his…
Content Type: Examples
The miniature security camera maker Ring, which was acquired by Amazon in 2017 for a reported $1 billion, has a history of inadequate oversight of the data collected by those cameras on behalf of its customers. In 2016, it reportedly granted virtually unlimited access to its Ukraine-based research and development team to a folder on Amazon's S3 cloud service that held, unencrypted, every video Ring cameras around the world had recorded in order to compensate for weaknesses in its facial and…
Content Type: Examples
Similar to the European Commission’s investigation and the stand-alone German and Italian investigations into Amazon’s anti-competitive behaviour, Austria is now investigating whether Amazon is exploiting its market dominance in relation to other retailers that use its website as a marketplace.
The Austrian regulator said it would examine terms and conditions under which the U.S. online giant grants Austrian vendors access to its marketplace.
In a statement, it said “[T]here is a suspicion…
Content Type: Examples
The European Commission, EU’s antitrust watchdog, is nearing a decision on its investigation into Amazon. According to a report in Seeking Alpha, EU Competition Chief Margrethe Vestager said the Commission gathered “a lot of data” in its investigation into Amazon. The report noted the EU sent out 1,500 questionnaires to businesses as part of the investigation.
Sources: https://www.competitionpolicyinternational.com/eu-vestager-closes-in-on-amazon-investigation/ and https://www.…
Content Type: Examples
On April 16th 2019, Italy’s antitrust authority said that it had launched a probe into five Amazon companies for possible abuse of dominant market position in e-commerce and logistical services. The companies being looked into include Amazon Services Europe, Amazon Europe Core, Amazon EU, Amazon Italia Services, and Amazon Italia Logistica. In comments sent via e-mail, Amazon said “We are fully cooperating with the Authority.” The Authority said the probe would be wrapped up by April 15th, 2020…
Content Type: Examples
Following Ms. Vestager’s investigation into Amazon and its own sector enquiry into online price comparison services in October 2017, in June 2018 the German Federal Cartel Office (“Bundeskartellamt”) claimed that it “received a lot of complaints” and is said to be “looking at the role and market power of Amazon” with regards to Amazon’s hybrid function. (Nicholas Hirst, MLEX, 27 June 2018, Amazon’s ‘hybrid function’ catches eye of German antitrust enforcers.) Germany is Amazon’s…
Content Type: Examples
Reports that Amazon is planning on launching a free ad-supported music service caused Spotify’s (the Swedish audio streaming platform) shares to fall 4% on Monday, April 15th. And, on April 18th, Amazon published a blog post where it announced that launch of Amazon’s free music-streaming service in the US. The ad-supported free service became available exclusively through Alexa, Amazon’s voice assistant programmed into Echo devices. It has been reported thatthe Alexa only launch…
Content Type: Examples
In September 2018, EU’s antitrust watchdog, the European Commission, launched a preliminary investigation into how the platform uses data about merchants. Margrethe Vestager, EU Competition Commissioner said that the informal probe concerns the e-commerce group’s dual role as a competitor while simultaneously acting as a host to third-party merchants, who sell goods on Amazon’s websites. “The question here is about the data,” Ms. Vestager said.
The Amazon marketplace investigation follows up…
Content Type: Examples
Amazon has been accused of treating its UK warehouse staff like robots. Between 2015 and 2018, ambulances were called out close to 600 times to Amazon’s UK warehouses. A Freedom of Information request to ambulance services from the GMB union revealed 115 call-outs to Amazon’s site in Rugeley, near Birmingham, including three related to pregnancy or maternity related problems and three for major trauma. At least 1800 people work year-round at the Rugeley warehouse and more than 2000 more can…
Content Type: Examples
On 10 April 2019, an investigation by Bloomberg, disclosed that thousands of Amazon employees around the world are listening in on Amazon Echo users. In order to help improve the Alexa digital assistant powering its line of Echo speakers, the team listens to voice recordings captured in Echo owners’ homes and offices. The recordings are transcribed, annotated and then fed back into the software to help Alexa’s understanding of human speech. In marketing materials, Amazon says Alexa “…
Content Type: Examples
In yet another murder case, a New Hampshire judge ordered Amazon to turn over two days of Amazon Echo recordings in a double murder case in November 2018.
Prosecutors believe that recordings from an Amazon Echo in the Farmington home where two women were murdered in January 2017 may yield further clues as to who their killer might be. Though the Echo was seized when police secured the crime scene, the recordings are stored on Amazon servers.
Timothy Verrill, of Dover, New Hampshire, was…
Content Type: Examples
In 2015, James Bates (of Arkansas, United States) was charged with first-degree murder in the death of Victor Collins. Collins was found floating face down in Bates’ hot tub in November 2015, police said. Amazon Echo entered the murder case because someone present on the night of Collins’ death recalled hearing music streaming through the device. It was widely reported that Amazon fought the prosecution’s request to hand over data recorded by the device that night. Eventually, the argument…
Content Type: Examples
In August 2018 Amazon rolled out a software update to Fire OS 5, the operating system used by older versions of its Fire TV and Fire TV Stick devices to counteract malware. At risk were versions of the devices before the company released Fire OS 6 whose owners had turned on Android Debug Bridge in order to sideload applications that aren't directly available from Amazon's app store. Fire OS 6 makes clearer the risk people were taking, as does the patched Fire OS 5.2.6.6. The malware will still…
Content Type: Examples
In May 2018, the ACLU of Northern California obtained documents under a FOIA request showing that Amazon was essentially giving away its two-year-old Rekognition facial recognition tools to law enforcement agencies in Oregon and Orlando, Florida. Amazon defended the move by saying the technology has many useful purposes, including finding abducted children and identify attendees at the 2018 wedding of Britain's Prince Harry and Meghan Markle. The company markets Rekognition as useful for…
Content Type: Examples
In June 2018, after privacy activists found security flaws in toys such as My Friend Cayla and others and the US Consumer Product Safety Commission opened an investigation into the problems of connected gadgets, Amazon, Walmart, and Target announced they would stop selling CloudPets. Made by Spiral Toys, CloudPets uses voice recordings, an internet connection, and a Bluetooth-connected app. In 2017, a hackers were able to access and hold for ransom CloudPets' database, including email addresses…
Content Type: Examples
In October 2018 Amazon patented a new version of its Alexa virtual assistant that would analyse speech to identify signs of illness or emotion and offer to sell remedies. The patent also envisions using the technology to target ads. Although the company may never exploit the patent, the NHS had previously announced it intended to make information from its online NHS Choices service available via Alexa.
https://www.telegraph.co.uk/technology/2018/10/09/amazon-patents-new-alexa-feature-knows-…
Content Type: Examples
Amazon, which is already known for closely monitoring its warehouse workers has been granted two US patents on a wristband that could use ultrasonic sound pujlses and radio transmissions track a worker's every move, pause, or fidget, and vibrate to provide haptic feedback to nudge them when they make an error. It is unknown whether the company intends to manufacture the wristbands or issue them to workers. In the patents, Amazon says the goal is to streamline time-consuming tasks.
https…
Content Type: Examples
In 2017, Amazon was granted a patent has been granted a patent, first filed in 2012, on a mechanism that allows retailers to intercept network requests such as URLs and search terms on in-store wifi and either block shoppers from conducting online price comparisons or offer them discount coupons or complementary items. The patented technology would also tell the retailer the customer's physical whereabouts so they can send a sales representative. The company's plans for this technology, which…