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Content type: Case Study
Photo by Roger H. Goun
Chloe is an investigative journalist working for an international broadcast service; we will call the TV show she works for The Inquirer. She travels around the world to work with local journalists on uncovering stories that make the headlines: from human trafficking to drug cartels and government corruption. While her documentaries are watched by many and inspire change in the countries she works in, you would not know who Chloe is if we were to tell you her real name.…
Content type: Examples
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content type: News & Analysis
Protest movements throughout history have helped to shape the world we know today. From the suffragettes to the civil rights movement, and to contemporary movements such as those focusing on LGBTIQ+ rights, protests have become a vital way for many, who feel powerless otherwise, to have their voices heard.
But now, making the decision to attend a protest comes with consequences that you may very well be unaware of. This is because policing and security services, always hungry in their quest to…
Content type: News & Analysis
Earlier this month, Brunei attracted international condemnation for a new law that will make gay sex punishable by death. While this is clearly abhorrent, Brunei is not the only country with explicit anti-gay laws.
Homosexuality is criminalised in over 70 countries around the world. And even in countries where gay sex is legal, such as the US, the LGBTIQ+ community still faces discriminatory surveillance and profiling by law enforcement agencies.
Through using the Internet and mobile apps,…
Content type: News & Analysis
According to the International Organization for Migration, an estimated 258 million people are international migrants – that is, someone who changes their country of usual residence, That’s one in every 30 people on earth.
These unprecedented movements levels show no sign of slowing down. It is predicted that by 2050, there will be 450 million migrants across the world.
Nowadays, it is politically acceptable to demonise migrants, and countless leaders have spewed divisive and xenophobic…
Content type: Long Read
Cellebrite, a surveillance firm marketing itself as the “global leader in digital intelligence”, is marketing its digital extraction devices at a new target: authorities interrogating people seeking asylum.
Israel-based Cellebrite, a subsidiary of Japan’s Sun Corporation, markets forensic tools which empower authorities to bypass passwords on digital devices, allowing them to download, analyse, and visualise data.
Its products are in wide use across the world: a 2019 marketing…
Content type: News & Analysis
Planning and participating in peaceful protests against governments or non-state actors’ policies and practices requires the capacity of individuals to communicate confidentially without unlawful interference. From protests in support of LGBTI rights to protests against specific projects that undermine local communities’ wellbeing, these movements would not have been possible without the ability to exchange ideas and develop plans in private spaces.
Unlawful interference with…
Content type: Advocacy
Privacy International's submission to the Human Rights Committee on a future General Comment on Article 21 of the International Covenant on Civil and Political Rights (ICCPR).
In this submission, Privacy International aims to provide the Committee with information on how surveillance technologies are affecting the right to peaceful assembly in new and often unregulated ways.
Based on Privacy International’s research, we provide the following observations:
the relationship between right…
Content type: Long Read
(In order to click the hyperlinks in the explainer below, please download the pdf version at the bottom of the page).
Content type: Explainer graphic
You can also read a more detailed explainer about social media intelligence (SOCMINT) here.
Content type: Report
6 March 2019
Privacy International (PI) has written Facebook to express our concern and request urgent answers regarding its policy on the sharing of mobile phone numbers of its users.
Alarmingly, recent reports say that some of the phone numbers provided by users for the express purpose of two-factor authentication (2FA) as a way of securing their accounts are now made searchable across the platform by default.
PI is concerned that allowing such numbers to be searchable…
Content type: Examples
In July 2018, Facebook announced it was investigating whether the Boston-based company Crimson Hexagon had violated the company's policies on surveillance. Crimson Hexagon markets itself as offering "consumer insights". Its customers include a Russian non-profit with ties to the Kremlin, and multiple US government agencies. After pressure from civil liberties groups, Facebook put a policy in place in March 2017 barring the use of members' data for the purposes of government surveillance.…
Content type: Long Read
The Privacy International Network is celebrating Data Privacy Week, where we’ll be talking about how trends in surveillance and data exploitation are increasingly affecting our right to privacy. Join the conversation on Twitter using #dataprivacyweek.
It is no mystery that data exploitation is part of most consumer-oriented tech companies’ business models. A big part of our lives is recorded and exploited, from our web searches, to our personal communications, location, and our shopping habits…
Content type: Examples
In May 2018, US Immigration and Customs Enforcement abandoned the development of machine learning software intended to mine Facebook, Twitter, and the open Internet to identify terrorists. The software, announced in the summer of 2017, had been a key element of president Donald Trump's "extreme vetting" programme and expected to flag at least 10,000 people a year for investigation. ICE decided instead to opt for a contractor who could provide training, management, and human personnel to do the…
Content type: Advocacy
Social media, which can include a wide range of online platforms and applications, can be revealing and sensitive, making any collection or retention highly invasive. The effect would be unjustified intrusion into the private lives of those affected, undermining their freedom of speech and affecting everyone in their networks, including US citizens.
By normalising the practice internationally, other state authorities may reciprocate by demanding social media handles of US citizens,…
Content type: Examples
In a 2017 study of patterns of postings on Chinese social media, three Harvard researchers disagreed with the widespread claim that the government's strategy is to post "50c party" posts that argue for the government's side in policy and political debates. Instead, the researchers estimated that the Chinese government fabricates as many as 448 million social media comments a year but found that these avoid controversial issues and arguments with government skeptics. Instead, the researchers…
Content type: Examples
Because banks often decline to give loans to those whose "thin" credit histories make it hard to assess the associated risk, in 2015 some financial technology startups began looking at the possibility of instead performing such assessments by using metadata collected by mobile phones or logged from internet activity. The algorithm under development by Brown University economist Daniel Björkegren for the credit-scoring company Enterpreneurial Finance Lab was built by examining the phone records…
Content type: Examples
In 2016, the American Civil Liberties Union of Northern California published a report revealing that the social media monitoring service Geofeedia had suggested it could help police track protesters. The report's publication led Twitter and Facebook to restrict Geofeedia's access to their bulk data. ACLUNC argued that even though the data is public, using it for police surveillance is an invasion of privacy. Police are not legally required to get a warrant before searching public data; however…
Content type: Examples
Documents submitted as part of a 2015 US National Labor Relations Board investigation show that Walmart, long known to be hostile to unions, spied on and retaliated against a group of employees who sought higher wages, more full-time jobs, and predictable schedules. In combating the group, who called themselves the Organization United for Respect at Walmart (OUR Walmart), Walmart hired an intelligence-gathering service from Lockheed Martin, contacted the FBI, and set up an internal Delta team…
Content type: Examples
At the Sixth Annual Conference on Social Media Within the Defence and Military Sector, held in London in 2016, senior military and intelligence officials made it clear that governments increasingly view social media as a tool for the Armed Forces and a "new front in warfare". Social media are also viewed as a source of intelligence on civilian populations and enemies and as a vector for propaganda. The conference was sponsored by Thales, which was working with the National Research Council of…
Content type: Examples
In 2015, The Intercept obtained documents showing that the Mall of America in Bloomington, Minnesota used a fake Facebook account to friend and monitor local Black Lives Matter activists, and collect their personal information and photographs without their knowledge. The account was discovered in a cache of files the Mall of America provided to Bloomington officials after a large BLM protest against police brutality that was held at the mall. After the protest, the city charged 11 protesters…
Content type: Examples
Twitter requested one of its key B2B partners, Dataminr — a service that offers advanced social media analytics and early detection of major events like terrorist attacks or natural disasters — stop providing U.S. intelligence agencies with their tools and content. Dataminr isn’t ending its relationship with the government altogether: Dataminir still counts In-Q-Tel, the non-profit investment arm of the CIA, as an investor. Dataminr has taken investment from Twitter, too, highlighting some of…
Content type: Examples
In 2016, researchers discovered that the personalisation built into online advertising platforms such as Facebook is making it easy to invisibly bypass anti-discrimination laws regarding housing and employment. Under the US Fair Housing Act, it would be illegal for ads to explicitly state a preference based on race, colour, religion, gender, disability, or familial status. Despite this, some policies - such as giving preference to people who already this - work to ensure that white…
Content type: Examples
Facebook has come under fire after leaked documents revealed the social media site has been targeting potentially vulnerable children.
The allegations suggest the company is gathering information on young people who “need a confidence boost” to facilitate predatory advertising practices.
Confidential documents obtained by The Australian reportedly show how Facebook can exploit the moods and insecurities of teenagers using the platform for the benefit of advertisers.…
Content type: Press release
17 November 2015
A new Privacy International investigation reveals Microsoft's complicity in a serious case of Government persecution in Thailand. It is a shocking example of how Western companies not only work with governments that fall considerably short of international human rights standards, but can actually facilitate abuses of human rights.
In early 2014, a Thai stockbroker, Katha Pachachirayapong, was accused by the Government of spreading rumours on the ill-health of King…
Content type: Advocacy
Privacy International wishes to raise serious concerns regarding the proposal to expand immigration records to include social media handles, associated identifiable information and search results. Specifically, in relation to the current request for comments Docket Number DHS 2017 0038, we object to the Department for Homeland Security proposal to update record source categories to include “publicly available information obtained from the internet”, “commercial data providers” and from “…
Content type: Explainer
What is SOCMINT?
Social media intelligence (SOCMINT) refers to the techniques and technologies that allow companies or governments to monitor social media networking sites (SNSs), such as Facebook or Twitter.
SOCMINT includes monitoring of content, such as messages or images posted, and other data, which is generated when someone uses a social media networking site. This information involves person-to-person, person-to-group, group-to-group, and includes interactions that are private and…
Content type: Advocacy
Privacy International has today submitted comments to a U.S. government consultation on whether the US Department of Homeland Security (DHS) should keep the social media details of individuals travelling to the US in so-called “Alien Files” documenting all immigrants.
We’ve urged that they don’t, and that they review and stop all similar social media surveillance by the DHS.
The systematic surveillance of social media is an increasingly dangerous trend …