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Content type: Long Read
Introduction
In response to the unprecedented social, economic, and public health threats posed by the Covid-19 pandemic, the World Bank financed at least 232 "Covid-19 Response" projects. The projects were implemented across countries the World Bank classifies as middle and low-income.
This article will focus on eight (8) Covid-19 Response projects which sought to deliver social assistance to individuals and families on a "non-contributory" basis (this means that the intended beneficiaries…
Content type: Long Read
The global COVID-19 health crisis not only induced a public health crisis, but has led to severe social, economic and educational crises which have laid bare any pre-existing gaps in social protection policies and frameworks. Measures identified as necessary for an effective public health response such as lockdowns have impacted billions workers and people's ability to sustain their livelihood worldwide, with countries seeing unprecedented levels of applications for welfare benefits support,…
Content type: Long Read
Back in 2019, we read through a 1000-page manual released by the UK Department for Work and Pensions (DWP) describing how they conduct investigations into alleged benefits fraud. While out in the open and accessible to anyone, the guide turned out to be a dizzying dive into a world where civil servants are asked to stand outside someone’s door to decide if they are indeed single or disabled and have to be reminded that living together as a married couple is not an offense. The guide – which…
Content type: Long Read
In May 2019, the UK Department for Work and Pensions (DWP) – the department in charge of welfare – published their two-part staff guide on conducting fraud investigations. Privacy International went through the 995 pages to understand how those investigations happen and how the DWP is surveilling benefits claimants suspected of fraud.
Anyone who has flipped through a tabloid will have seen articles exposing the so-called “benefits-cheats,” people who allegedly trick the benefits systems for…
Content type: Report
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a 'Child in Need' assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Long Read
This research is the result of a collaboration between Grace Tillyard, a doctoral researcher in the Media, Communications and Cultural Studies department at Goldsmiths College, London, and Privacy International.
Social Protection Systems in the Digital Age
In the digital age, governments across the world are building technologically integrated programmes to allow citizens to access welfare payments. While smart and digital technologies hold the potential to streamline administrative…
Content type: Examples
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content type: Examples
In Ireland benefits claimants are expected to register for a Public Services Card (PSC) in order to access benefits. PSC users are expected to have their photographs taken in department offices, which is then digitally captured along with their signature. While this card was originally created to prevent benefits fraud – by insuring someone could not register twice to claim benefits – it is increasingly being used as a de facto form of ID and citizens have been apply for PSC even when they do…
Content type: Long Read
The Privacy International Network is celebrating Data Privacy Week, where we’ll be talking about how trends in surveillance and data exploitation are increasingly affecting our right to privacy. Join the conversation on Twitter using #dataprivacyweek.
It is often communities who are already the most marginalised who are at risk because of the privacy invasions of data-intensive systems. Across the globe, we see the dangers of identity systems; the harms of online violence against women and the…
Content type: Examples
In December 2017, it was revealed that the large telco Bharti Airtel made use of Aadhaar-linked eKYC (electronic Know Your Customer) to open bank accounts for their customers without their knowledge or consent. eKYC is a way of using data in the UIDAI database as part of the verification process, which Airtel made use of for the issuing of SIM cards, and also secretly opened bank accounts with their Airtel Payments Bank. More than 2 million accounts could have been opened, receiving more than…