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Google is working to extend the lifespan of Chromebooks by providing software updates for up to a decade. The new policy, which will begin in 2024, will ensure that no current Chromebook expires in the next two years. The expiration dates were proving expensive for schools, which were having to spend millions of dollars on replacements because unsupported Chromebooks can't be used for mandatory state testing. Article: Google extends life of ChromebooksPublication: Wall Street JournalWriter…
Content type: Examples
A large-scale preprint study of more than 100 million rides between 2018 and 2019 in Chicago, where a 2020 law requires ride-hailing apps to disclose fares, finds that the dynamic pricing algorithms used by ride-hailing companies such as Lyft, Uber, and Via are socially biased. The finding is in line with earlier studies by other organisations such as the Princeton Review that found bias in algorithmic pricing. The researchers found that prices for rides varied according to the average…
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A former Amazon warehouse worker writes that every day was "brutal" because of the "exploitative and dangerous" standards enforced by Amazon executives. Amazon's anxiety-inducing policies about bathroom use and low pay should be seen in context with fast food and retail workers, who frequently encounter violence on the job and many essential workers' struggle to afford the basic necessities of life. In response, workers are beginning to target investors as an important voice that can help…
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An excerpt from the new book "Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy", describes in detail the tracking systems used in Amazon warehouses to ensure workers meet their managers' targets. The system is a mix of surveillance, measurement, psychology, targets, incentives, slogans, and proprietary technologies.https://www.wsj.com/articles/the-way-amazon-uses-tech-to-squeeze-performance-out-of-workers-deserves-its-own-name-bezosism-…
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Amazon has begun issuing partner delivery companies with AI-enabled cameras to monitor and track drivers' behaviour on the road. The cameras add another layer of monitoring to existing requirements to run the smartphone app Mentor; drivers complain that the app's bugs lead to unfair disciplinary action against them; the app may also follow them into their homes. Drivers swap tips on gaming the app on Reddit.https://www.cnbc.com/2021/02/12/amazon-mentor-app-tracks-and-disciplines-delivery-…
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Amazon delivery partner companies are ordering their drivers to turn off Amazon's Mentor monitoring app so they can take more risks in order to hit Amazon's delivery targets. Mentor, made by a company called eDriving, is a smartphone app Amazon uses to monitor drivers in Amazon-branded vans that tracks drivers' speed, braking, acceleration, and cornering; it also detect "phone distraction" and gives drivers a safe driving score. Amazon has pushed the liability for infractions onto the more than…
Content type: Examples
Numerous video clips from Amazon's in-van driver-facing surveillance cameras are appearing on Reddit in violence of Amazon's stated privacy policies and raising questions about drivers' privacy. The videos are clearly not being posted by drivers themselves, but come from inside Amazon delivery partners, though who is posting them is unknown. The cameras capture all aspects of drivers road behaviour; the company claims they protect road safety. Drivers say they do not have access to the videos.…
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A 24-year-old man in Atlanta, Georgia is suing Amazon after being left with extensive brain and spinal cord injuries after an Amazon van crashed into his car. Amazon claims it isn't legally liable because the driver worked for the delivery company Harper Logistics LLC. However, the lawsuit seeks to prove that Amazon controls all aspects of deliveries from how many packages drivers are assigned to their continued employment and tracks drivers intensively, pressuring them to take risks in order…
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Ohio teenager Aaron Ogletree has won a lawsuit he filed against Cleveland State University after he was required to pan a webcam around his bedroom to eliminate possible cheating before taking a remote exam.
The court agreed that Ogletree's Fourth Amendment rights were violated by the scanning requirement, which briefly exposed tax documents and medications. The university has filed an appeal and in the meantime has told students that they will not be permitted to take remotely proctored…
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In a 2010 case, the Lower Merion school district in suburban Philadelphia school district agreed to pay $610,000 to settle two lawsuits brought by students who had discovered that the webcams attached to their school-issued laptops had secretly taken hundreds of photographs of them in their homes along with hundreds of screen shots. In one of the cases, a teenaged boy was accused of popping pills; in fact, he was eating jelly beans.
https://www.wired.com/2010/10/webcam-spy-settlement/
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Content type: Examples
Even though schools are back in session in person, their teachers can still monitor the screens on their school-issued devices via software such as GoGuardian. In a new report from the Center for Democracy and Technology, 89% of teachers say their schools will continue to use student-monitoring software, up from 84% in 2021, raising worries about how the data will be used in a climate increasingly hostile towards abortion and LGBTQ+ issues.
CDT also reports that 44% of teachers say that at…
Content type: Examples
A new report from the education news site The 74 Million finds that in-school digital surveillance programs are flagging LGBTQ+ content as "pornographic". For example, Gaggle, comprehensive monitoring software implemented in the Minneapolis public school system, has led administrators to notify parents that their children's submissions have been flagged, without context, for mentioning suicide, gay, and lesbian. Democratic senators Elizabeth Warren (D-MA), Ed Markey (D-MA), and Richard…
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Following the US Supreme Court's Dobbs decision that paved the way for states to enact legislation criminalising abortion, health advocates warn that the surveillance software schools use to algorithmically monitor students' messages and search terms could be weaponised against teens looking for reproductive health care. These systems can automatically alert school administrators, parents, or police when they detect "dangerous behaviour", which may include anything from imminent suicide…
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Emails obtained by EFF show that the Los Angeles Police Department contacted Amazon Ring owners specifically asking for footage of protests against racist police violence that took place across the US in the summer of 2020. LAPD signed a formal partnership with Ring and its associated "Neighbors" app in May 2019. Requests for Ring footage typically include the name of the detective, a description of the incident under investigation, and a time period. If enough people in a neighbourhood…
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The 20 years since the 9/11 attacks have fundamentally changed the way the New York Police Department operates, leading it to use facial recognition software, licence plate readers, and mobile X-ray vans, among other surveillance tools for both detecting and blocking potential terrorist attacks and solving minor crimes. Surveillance drones monitor mass protests, antiterrorism officers interrogate protesters, and the NYPD’s Intelligence Division uses antiterror tactics against gang violence and…
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US Customs and Border Protection Data show that the Department of Homeland Security deployed helicopters, airplanes, and drones over 15 cities, including New York City, Buffalo, Dayton OH, and Philadelphia, where demonstrators assembled to protest the killing of George Floyd and collected at least 270 hours of video surveillance footage. That deployment, which sparked a congressional inquiry, was only part of a nationwide operation that repurposed resources usually sent to the US border to find…
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According to records obtained under a freedom of information request, the San Francisco Police Department used the camera network belonging to downtown Union Square Improvement District to spy on protesters during the end of May and early June 2020. The high-definition cameras, manufactured by Motorola brand Avigilon, can zoom in on a person's face and are linked to a software analysis system. Motorola is expanding its tool lineup to make it easier for police to gain access to private cameras…
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A surveillance plane flown by the Florida Highway Patrol circled repeatedly over a news conference in which two civil rights lawyers announced a lawsuit against local police and demanded a federal investigation into the killing of two unarmed black teenagers. Publicly available flight data confirmed the flight path. Surveillance flights over protests against police brutality have been dployed by law enforcement agencies in Washington, DC, Las Vegas, Minneapolis, and Portland, Oregon.
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In response to an FOI request, US Customs and Border Patrol released the video collected by a Predator drone it flew for 90 minutes at a height of 6,000 feet over the Minneapolis protests following the murder of George Floyd. CBP has been repeatedly found engaging in this type of surveillance; past such efforts have included the homes of indigenous pipeline activists. The video mostly shows clouds over the city.
https://www.gizmodo.com.au/2021/04/cbp-releases-video-from-predator-drone-deployed…
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As the long Minnesota winter came to an end in March 2021, both protesters and police began preparing for the beginning of tunneling work to build the Enbridge Line 3 pipeline. Intended to update the decaying previous structure and double its capacity. Police practiced a variety of crowd control tactics and countering different types of imagined threats, honing their strategies by monitoring social media.
https://theintercept.com/2021/03/23/enbridge-line-3-mississippi-minnesota-police/…
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Police in Phoenix, Arizona called leaders of a peaceful protest in October 2020 "targets" while surveilling them with drones, cameras, and vehicles. ABC15 found that police and prosecutors collaborated to charge protesters as a "criminal street gang". Although the charges were later dropped, protest leaders said they had a chilling effect on later protests and caused them to change tactics.
https://www.abc15.com/news/local-news/investigations/protest-arrests/phoenix-police-called-protesters-…
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Over 2020, EFF supported the right to protest without being surveilled by bringing lawsuits, offering protesters legal support, teaching protesters surveillance self-defence, and providing tools for people on the ground to use to determine what equipment their local police departments are using to spy on activists. Via public records requests, EFF discovered that the San Francisco Police Department gained access to over 400 cameras belonging to the Union Square Business Improvement District to…
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When Dallas police posted on Twitter asking for videos of the protests taking place after George Floyd's killing, a flood of videos and images of K-pop stars were uploaded to its anonymous iWatch Dallas tip-off app. Law enforcement can call on vast numbers of networked cameras - from cars, food and retail chains that are typically willing to share with police, law enforcement agencies' own networks of surveillance and body cameras as well as object and face recognition software, protesters and…
Content type: Examples
Despite having promised in 2016 not to facilitate domestic surveillance, the AI startup Dataminr used its firehose access to Twitter to alert law enforcement to social media posts with the latest whereabouts and actions of demonstrators involved in the protests following the killing of George Floyd. Dataminr's investors include the CIA and, previously, Twitter itself. Twitter's terms of service ban software developers from tracking or monitoring protest events. Some alerts were sourced from…
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Following the January 6 invasion of the US Capitol Building, federal law enforcement used a wide variety of surveillance technologies to track down participants, including facial recognition, licence plate readers, policy body cameras, and cellphone tracking. While many of the people being tracked and charged are members of white supremacist groups, human rights organizations such as ACLU and EFF are concerned that the level of surveillance was excessive and poses a threat to peaceful protests…
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New data emerged in January 2021 to show that the National Guard deployment of more than 43,350 troops during the nationwide demonstrations following the killing of George Floyd was far more extensive than had been realised, and far greater than the 6,200 troops deployed at the Capitol during the forewarned insurrection. At least 20 military surveillance and reconnaissance helicopters flew over protests in Philadelphia, Minneapolis, Atlanta, and Washington DC, raising concerns about the data…
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Hundreds of emails and documents obtained in response to a freedom of information request by BuzzFeed News show that US federal agents monitored social media for information on planned Black Lives Matter demonstrations in Minneapolis, Washington DC, Los Angeles, and other cities. Researchers and activists (such as EFF) warned that technology-driven surveillance of protesters could set a dangerous precedent and chill assembly and speech, particularly in the case of Black Lives Matter. The…
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Human rights activists and Democratic members of the US Congress wrote to top law enforcement officials in the Trump administration to demand they cease surveilling Americans engaging in peaceful protests. Trump and others in his administration called those protesting the killing of George Floyd "domestic terrorists" and "anarchists". Recent efforts to surveil Americans have included facial recognition, automated licence plate readers, and Stingrays, as well as spy planes and drones.
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During the Black Lives Matter protests of summer 2020, US police took advantage of a lack of regulation and new technologies to expand the scope of people and platforms they monitor; details typically emerge through lawsuits, public records disclosures, and stories released by police department PR as crime prevention successes. A report from the Brennan Center for Justice highlights New York Police Department threats to privacy, freedom of expression, and due process and the use of a predator…
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In the spring of 2020 the Trump administration pushed FEMA to award more than $760 million in contracts, bypassing the usual bidding process. The largest of these was a White House-ordered March $96 million no-bid contract to AirBoss of America for 100,000 powered respirators and filters for medical workers treating patients in New York for delivery in July. More than a quarter of the federal government’s more than 2,000 orders worth nearly $2.5 billion were signed without competitive bidding…