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Content type: Video
Since we recorded this podcast there has been an update on the Microsoft Activision mergerLinksPI competition page (our "very influential work")More about Dr MantzariEcosystems and competition law in theory and practice - a research paper about ecosystemsPower Imbalances in Online Marketplaces: At the Crossroads of Competition Law and Regulation - one of Dr Deni's papers looking at peconomic dependence in online marketplacesGoogle Android European court case on abuse of dominance and more info…
Content type: Long Read
In 2023, Privacy International continues to produce real change by challenging governments and corporations that use data and technology to exploit us.Since the beginning of the year, we had some significant achievements we're proud of and want to share with you. Take a look below to see how we are changing the world for the better.SpringBetter EU regulation of digital products PI’s continuous advocacy around the Cyber Resilience Act resulted in further adjustment of the…
Content type: Explainer
On International Identity Day, we are highlighting that the technology-driven ID systems being implemented around the world are leading to new forms of surveillance and exclusion.Last September, PI and its global network of partners launched Identity Crisis - a campaign to change the narrative on identity systems. Around the world PI and our partners have seen ID systems creating and facilitating exclusion, insecurity, and surveillance.To learn more, watch our Identity Crisis video, in which…
Content type: Examples
The rise of hybrid work has led to a rise in "bossware": increasingly intrusive technology that monitors employees, tracks their locations, and watches or listens to office workers via cameras and microphones. 90% of such systems can give employers a list of everything a worker has done that day. The cost of such systems has dropped, as has employer trust in staff. The increasing surveillance, now with AI predictive functions, threatens job security and increases the power companies have over…
Content type: Examples
Drivers for app-based companies like Uber, tired of their lack of transparency, share their experience and swap tips to help each other game the platforms to their advantage via in-person workshops and Telegram groups, aided by the Indian Federation of App-based Transport Workers and the Telangana Gig and Platform Workers' Union. Similar movements exist around the world. In 2021, a Dutch court upheld a complaint by Uber and Ola drivers from the UK and Portugal asking those companies to provide…
Content type: Examples
Behind every powerful AI system are huge numbers of people labelling and clarifying data to train it, contracted by companies like Remotasks, a subsidiary of Silicon Valley-based data vendor Scale AI, whose customers include the US military and OpenAI. Often the workers, who are assigned tasks they don't understand for a purpose they don't know, are sworn to secrecy. Yet labelling is crucial; it can make the difference between a car stopping to spare the person walking a bike across the road or…
Content type: Examples
More than 150 workers employed by third-party outsourcing companies to provide content moderation for AI tools on Facebook, TikTok, and ChatGPT depend have pledged to create the African Content Moderators Union. The move to create such a union began in 2019 when the outsourcing company Sama fired Facebook content moderator Daniel Motaung for trying to form a union. https://time.com/6275995/chatgpt-facebook-african-workers-union/Publication: TimePublication date: 2023-05-01Writer: Billy…
Content type: Examples
Outsourced artists, designers, copywriters, software developers, and call centre operators in the global south are the first to feel the effects of the arrival of generative AI, as client companies see the new technology as a way of cutting costs. Some workers are adding prompt engineering to their advertised skillsets or offer a service copy-editing and fact-checking AI-generated output; others say that using AI tools helps them produce more work faster, albeit for less money. Outsourcing…
Content type: Examples
Technology companies that call themselves "AI first" rely on heavily surveilled gig workers who label data, deliver packages, moderate content, and perform gig work via platforms. Startups pressured by their venture capital funders even hire humans to pretend to be chatbots so they can claim to be "AI" companies. For these reasons, worker exploitation needs to be a central part of the discussion of the ethical development and deployment of AI systems.https://www.noemamag.com/the-exploited-labor…
Content type: Examples
In a legal action, the Independent Workers Union of Great Britain and the App Drivers and Couriers Union claim that Uber's use of facial recognition software for its Real-Time ID Check to verify the identity of drivers is discriminatory because facial recognition software is known to be less accurate at identifying people with darker skin. The action was brought on behalf of two drivers whose accounts were terminated following errors made by the Microsoft-supposed facial recognition software.…
Content type: Examples
A former Amazon warehouse worker writes that every day was "brutal" because of the "exploitative and dangerous" standards enforced by Amazon executives. Amazon's anxiety-inducing policies about bathroom use and low pay should be seen in context with fast food and retail workers, who frequently encounter violence on the job and many essential workers' struggle to afford the basic necessities of life. In response, workers are beginning to target investors as an important voice that can help…
Content type: Examples
An excerpt from the new book "Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy", describes in detail the tracking systems used in Amazon warehouses to ensure workers meet their managers' targets. The system is a mix of surveillance, measurement, psychology, targets, incentives, slogans, and proprietary technologies.https://www.wsj.com/articles/the-way-amazon-uses-tech-to-squeeze-performance-out-of-workers-deserves-its-own-name-bezosism-…
Content type: Examples
Documents filed with the US National Labor Relations Board show that Amazon issues warehouse workers with radio-frequency handheld scanners to track and record every minute of "time off task". The filing is part of a dispute at the State Island Amazon warehouse, where workers voted to unionise in 2022. Managers must ask the person with the most "time off task", which includes time spent in the bathroom, talking to other associates, and navigational errors, about their whereabouts for each "…
Content type: Examples
Amazon has begun issuing partner delivery companies with AI-enabled cameras to monitor and track drivers' behaviour on the road. The cameras add another layer of monitoring to existing requirements to run the smartphone app Mentor; drivers complain that the app's bugs lead to unfair disciplinary action against them; the app may also follow them into their homes. Drivers swap tips on gaming the app on Reddit.https://www.cnbc.com/2021/02/12/amazon-mentor-app-tracks-and-disciplines-delivery-…
Content type: Examples
Amazon delivery partner companies are ordering their drivers to turn off Amazon's Mentor monitoring app so they can take more risks in order to hit Amazon's delivery targets. Mentor, made by a company called eDriving, is a smartphone app Amazon uses to monitor drivers in Amazon-branded vans that tracks drivers' speed, braking, acceleration, and cornering; it also detect "phone distraction" and gives drivers a safe driving score. Amazon has pushed the liability for infractions onto the more than…
Content type: Examples
Numerous video clips from Amazon's in-van driver-facing surveillance cameras are appearing on Reddit in violence of Amazon's stated privacy policies and raising questions about drivers' privacy. The videos are clearly not being posted by drivers themselves, but come from inside Amazon delivery partners, though who is posting them is unknown. The cameras capture all aspects of drivers road behaviour; the company claims they protect road safety. Drivers say they do not have access to the videos.…
Content type: Examples
A 24-year-old man in Atlanta, Georgia is suing Amazon after being left with extensive brain and spinal cord injuries after an Amazon van crashed into his car. Amazon claims it isn't legally liable because the driver worked for the delivery company Harper Logistics LLC. However, the lawsuit seeks to prove that Amazon controls all aspects of deliveries from how many packages drivers are assigned to their continued employment and tracks drivers intensively, pressuring them to take risks in order…
Content type: Examples
Employees monitored by monitoring tools such as Hubstaff, CleverControl, and FlexiSPY report that the software takes a screenshot every ten minutes and calculate an activity score based on how they type and move their mouse. Aware that employers are looking at these scores, employees pause the tracker while they perform tasks such as participating in Zoom meetings, watching videos, or taking notes, which then requires them to work more hours to make up the time. A TUC poll in 2022 found that 60…
Content type: Examples
Four people in Kenya have filed a petition calling on the government to investigate conditions for contractors reviewing the content used to train large language models such as OpenAI's ChatGPT. They allege that these are exploitative and have left some former contractors traumatized. The petition relates to a contract between OpenAI and data annotation services company Sama. Content moderation is necessary because LLM algorithms must be trained to recognise prompts that would generate harmful…
Content type: Press release
Today the European Court of Human Rights held the United Kingdom accountable for its digital spying, even when that spying affects people outside of the UK’s borders.In this case, Mr Wieder and Mr Guarnieri, both researchers who work on information security and privacy, challenged the lack of access to redress mechanisms for alleged breaches to their rights to privacy and freedom of expression by UK intelligence agencies before the European Court of Human Rights.Mr Wieder and Mr Guarnieri…
Content type: Video
Links
- Refuge's Tech Safety resources
- Refuge's Tech Safety smart home devices tool
- Read more about Dr Tanczer and her work
- Find out more about the Gender and Tech at UCL and sign up to the newsletter
- PI's guides to improve your own device security
- UK Member's of Parliament discuss smart tech and abuse
- Connected technology: MPs call on Government to tackle growing problem of tech-enabled domestic abuse
Content type: Advocacy
Our submission focussed on the evolving impacts of (i) automated decision-making, (ii) the digitisation of social protection programmes, (iii) sensitive data-processing and (iv) assistive technologies in the experiences and rights of people with disabilities.
We called on the OHCHR to:
Examine the impact that growing digitisation and the use of new and emerging technologies across sectors has upon the rights of persons with disabilities;
Urge states to ensure that the deployment of digital…
Content type: Long Read
In June 2023, the UK government announced its proposal to expand its surveillance powers by, among others, forcing communications operators to undermine encryption or abstain from providing security software updates globally. Building on our response to the government’s plans, this piece explains why what they want to do puts every one of us at risk.
Why your trust (to technologies you use) matters
Surveillance and privacy are complex concepts to grasp – it’s part of the appeal to us at PI.…
Content type: Advocacy
On the 17 January 2023, the UK Home Secretary appointed Lord David Anderson KBE KC to carry out an independent review of the Investigatory Powers Act 2016.The Investigatory Powers Act 2016 provides a legal framework for the use of investigatory powers by the UK security and intelligence agencies, law enforcement and other relevant public bodies. These powers include the interception of communications; the retention and acquisition of communications data and; equipment interference for obtaining…
Content type: Advocacy
This was submitted by PI and EFF for the sixth session of the Ad Hoc Committee, which is due to consider the text in August 2023.
Our submission covers provisions in the chapters related to procedural measures and law enforcement, as well as international cooperation of the proposed UN Cybercrime treaty (full title: Comprehensive international convention on countering the use of information and communications technologies for criminal purposes). We also provide general comments on Article 54…
Content type: Advocacy
In June 2023, we made a submission to the Human Rights Committee ahead of its 138th Session in relation to Colombia’s compliance with the International Covenant on Civil and Political Rights (ICCPR).
We called on the UN Human Rights Committee to make the following recommendations to Colombia:
The Electoral Law should ensure that the electoral register does not include personal data other than what is required to establish eligibility to vote. The law should define the minimum…
Content type: Video
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