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Content Type: News & Analysis
Back in 2019, UK Health Secretary Matt Hancock announced a partnership between the NHS and Amazon Alexa. The goal of the partnership was for Alexa to be able to use the content of the NHS website when people asked health-related questions.At the time, we expressed a number of concerns regarding this agreement: Amazon did not appear to be an actor that should be trusted with our health information, and seeing the Health Secretary publicly praising this new agreement appeared to give…
Content Type: Long Read
Last week, an investigation by Bloomberg revealed that thousands of Amazon employees around the world are listening in on Amazon Echo users.
As we have been explaining across media, we believe that by using default settings and vague privacy policies which allow Amazon employees to listen in on the recordings of users’ interactions with their devices, Amazon risks deliberately deceiving its customers.
Amazon has so far been dismissive, arguing that people had the options to opt out from the…