Sonos requires customers to accept new data demands with no opt-out


Sonos, which makes connected home sound systems, has told its customers that they will not be able to opt out of a new privacy policy launched in August 2017 that allows the company to begin collecting audio settings, errors, and other account data. Customers can opt out of sending some types of personal information, but not functional data such as email addresses, IP addresses, account login information, and information about the rooms, devices, wifi antennas, and other hardware the system manages. A refusal to accept the update will mean the Sonos software ceases updating, and over time, the company warned, the system's functionality will decrease.

Writer: Zack Whittaker
Publication: ZDNet
Publication date: 2017-08-21

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