Formal complaint against Vienna-based address broker is laid before the Austrian Data Protection Authority


noyb filed a complaint against address broker AZ Direct Österreich GmbH after it refused to provide information on the origin and recipients of data processed.

The address broker, in a response to a data subject access request, claimed not to know where the residential address of the data subject – which it had on file – had come from. Similarly, AZ Direct failed to provide a detailed reply regarding the recipients of the data, and simply provided possible categories of recipients.

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