Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

11 Sep 2017
In September 2017, the Spanish national data protection regulator fined Facebook €1.2 million, alleging that the company collected personal information from Spanish users that could then be used for advertising. The investigation, which took place alongside others in Belgium, France, Germany, and
17 Oct 2017
A mistake in Facebook's machine translation service led to the arrest and questioning of a Palestinian man by Israeli police. The man, a construction worker on the West Bank, posted a picture of himself leaning against a bulldozer like those that have been used in hit-and-run terrorist attacks, with
28 Nov 2017
Facebook and Twitter have advised Damian Collins, the chair of the UK Parliament's digital, culture, media, and sport committee, that the companies will hand over some information relating to the rearch of Russia-backed posts during the EU referendum. Facebook has already given the US Senate similar
20 Dec 2017
Research from ProPublica in December 2017 found that dozens of companies, including Verizon, Amazon, and Target are using Facebook to target job ads to exclude older workers. Excluding older workers is illegal under US law, but Facebook's system allows advertisers to specify precisely who should see
02 Jan 2018
EU antitrust regulators are studying how companies gather and use big data with a view to understanding how access to data may close off the market to smaller, newer competitors. Among the companies being scrutinised are the obvious technology companies, such as Google and Facebook, and less obvious
11 Jan 2018
As of early 2018, Facebook's friends recommendations (People You May Know) are based on the address books users give them. However, Facebook has been filing patent applications for a new generation of technologies for collecting more information about its users and matching them more accurately. One
06 Feb 2018
In 2019, after five years of acquisitions and billions of dollars in investment in advertising software and real-time tracking of web users, Oracle, facing questions about the practices of Data Cloud, its advertising software division, began laying off staff. The reason may have been partly
21 Feb 2018
In 2017, Facebook introduced two mechanisms intended to give users greater transparency about its data practices: the "why am I seeing this?" button users can click to get an explanation of why they're being shown a particular ad, and an Ad Preferences page that shows users a list of attributes the
23 Feb 2018
A former Facebook insider explains to Wired Magazine why it's almost certain that the Trump campaign's skill using the site's internal advertising infrastructure was more important in the 2016 US presidential election than Russia's troll farm was. The first was the ads auction; the second a little
01 Mar 2018
A data breach at the Internet Research Agency, the Russian troll farm at the centre of Russia's interference in the 2016 US presidential election, reveals that one way the IRA operated was to use identities stolen from Americans. Using these accounts and other fake ones, the troll farm interacted
17 Mar 2018
According to whistleblower Christopher Wylie, during the 2014 US midtern elections, Cambridge Analytica, needing data to complete the new products it had promised to political advisor Steve Bannon, harvested private information from the Facebook profiles of more than 50 million users without their
27 Mar 2018
Affiliate marketers, who buy ad space in bulk, run campaigns, and earn commissions on the sales they generate, are behind some of the shady and misleading ads that pollute social media and the wider internet, despite also promoting some legitimate businesses such as Amazon and eBay. At one of
28 Mar 2018
In March 2018, Facebook announced it was scrapping plans to show off new home products at its developer conference in May, in part because revelations about the use of internal advertising tools by Cambridge Analytica have angered the public. The new products were expected to include connected
29 Mar 2018
In March 2018, Indian Congress president Rahul Gandhi tweeted that the Naramendra Modi app issued by India's ruling Bharatiya Janata Party was leaking user data. The app is intended to spearhead BJP's social media strategy in the run-up to the 2019 general elections; the party hopes to use it to
30 Mar 2018
Users downloading their Facebook histories have been startled to find that the company has been collecting call and SMS data. The company has responded by saying users are in control of what's uploaded to Facebook. However, the company also says it's a widely used practice when users first sign in
31 Mar 2018
Behind the colourful bicycles and games rooms, Silicon Valley tech giants operate a strict code of secrecy, relying on a combination of cultural pressure, digital and physical surveillance, legal threats, and restricted stock to prevent and detect not only criminal activity and intellectual property
03 Apr 2018
In 2016, researchers discovered that the personalisation built into online advertising platforms such as Facebook is making it easy to invisibly bypass anti-discrimination laws regarding housing and employment. Under the US Fair Housing Act, it would be illegal for ads to explicitly state a
09 May 2018
In May 2018 Facebook announced it would partner with organisations in places such as Myanmar and South Sudan in order to develop more "context-specific" knowledge about how its platform is being abused to create real risks of harm and violence. In Myanmar, where telephone companies allowed Facebook
12 May 2018
Facebook ads purchased in May 2016 by the Internet Research Agency, a notorious Russian troll farm, urged users to install the FaceMusic app. When installed, this Chrome extension gained wide access to the users' Facebook accounts and web browsing behaviour; in some cases it messaged all the user's
14 May 2018
In May 2018, Facebook said that as part of its investigation into how Cambridge Analytica had abused personal data on the social network, it had investigated thousands of apps on its platform and suspended about 200 of them. The company said it was investigating further to identify every app that