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Content Type: News & Analysis
Together 12 organisations, including trade unions and NGOs across the EU and the UK, are asking Deliveroo, Uber, and Just Eat Takeaway to take serious steps to significantly improve the transparency and explainability around the algorithms they use to manage their workforce.These platforms rely heavily on the use of algorithms to manage many aspect of their workers employment, from account creation, to account suspension to how much workers get paid. Yet, it’s almost impossible for workers to…
Content Type: Advocacy
Algorithmic management of workers has become the norm for gig-economy platforms, with workers obligated to give up an immense amount of personal data just to go to work. Decisions made by these algorithms can determine how much individuals are paid and even whether their employment or accounts are suspended or terminated. Yet, workers are often not provided with satisfactory explanations as to how these decisions are made. This lack of transparency means that decisions made through the "black-…
