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Content type: Examples
A 17-year-old Palestinian resident of Lebanon, Ismail B. Ajjawi, was deported shortly after he arrived at Boston Airport, where he was due to start attending Harvard University the following week.
Immigration officers subjected him to hours of questioning — at one point leaving to search his phone and computer — according to a written statement by Ajjawi. According to the student, his visa was revoked because of content posted by some social media contacts.
The student alleges that…
Content type: Examples
In February 2019, after investigative journalists used social media posts to investigate the country's hidden role in conflicts such as those in Ukraine and Syria, Russia began moving to ban its soldiers from posting any information that would expose their whereabouts or their role in the military. The ban would include photographs, video, geolocation data, and other information, and prohibit soldiers from sharing information about other soldiers and their relatives.
https://www.reuters.com/…
Content type: Examples
The US Department of Homeland Security awarded a $113 million contract to General Dynamics to carry out the Visa Lifecycle Vetting Initiative (VLVI), a renamed version of the Extreme Vetting Initiative and part of a larger effort called the National Vetting Enterprise. In May 2018, public outrage led the DHS to back away from a machine learning system that would monitor immigrants continuously; however, the reason it gave was that the technology to automate vetting did not yet exist. These…
Content type: Examples
In October 2018, the Singapore-based startup LenddoEFL was one of a group of microfinance startups aimed at the developing world that used non-traditional types of data such as behavioural traits and smartphone habits for credit scoring. Lenddo's algorithm uses numerous data points, including the number of words a person uses in email subject lines, the percentage of photos in a smartphone's library that were taken with a front-facing camera, and whether they regularly use financial apps on…
Content type: Examples
In 2017, US Immigration & Customs Enforcement (ICE) announced that it would seek to use artificial intelligence to automatically evaluate the probability of a prospective immigrant “becoming a positively contributing member of society.” In a letter to acting Department of Homeland Security Secretary Elaine Duke, a group of 54 concerned computer scientists, engineers, mathematicians, and researchers objected to ICE’s proposal and demanded that ICE abandon this approach because it would be…
Content type: Examples
US Immigrations & Customs Enforcement (ICE) used social media monitoring to track groups and people in New York City associated with public events opposing the Trump administration’s policies, including ones related to immigration and gun control. The investigative branch of ICE created and circulated a spreadsheet, entitled ‘Anti-Trump Protest Spreadsheet 07/31/2018,” that provided details of events planned between July 31, 2018, and August 17, 2018. The spreadsheet pulled data from…
Content type: Examples
The US government created a database of more than 50 journalists and immigrant rights advocates, many of whom were American citizens, associated with the journey of migrants travelling from Central America to the Mexico-US border in late 2018. Officials from Customs and Border Protection (CBP), Immigration and Customs Enforcement (ICE), the US Border Patrol, Homeland Security Investigations, and the Federal Bureau of Investigation (FBI) had access to this database. This list allowed the…
Content type: Examples
A private intelligence company, LookingGlass Cyber Solutions, used social media to monitor more than 600 “Family Separation Day Protests” held across the United States on June 30, 2018, to oppose the Trump administration’s policy family separation policy. The policy was part of a “zero tolerance” approach to deter asylum seekers from coming to the United States by separating children from their parents. After collecting information about these protests through Facebook, including the precise…
Content type: Examples
Bahrain has warned its citizens and residents could face legal action simply for following social media accounts it deems anti-government, which raises concerns about the ability of Bahraini citizens and residents to exercise their fundamental rights and freedoms. In May 2019, a state terrorism law was expanded to criminalise anyone “promoting, glorifying, justifying, approving or supporting acts which constitute terrorist activities,” whether within or outside Bahrain. The government’s…
Content type: Explainer
Could an app you have never even heard of put you at risk? This is what happened to Chloe (real name has been changed), an investigative journalist exposed by an app that her source was using.
Her source was using TrueCaller, an app that aims to identify phone numbers so users can filter out calls, even if it is from a number they have never encountered before. TrueCaller relies on users tagging numbers who are calling them. And when your number is tagged there is no way for you to know that…
Content type: Case Study
Photo by Roger H. Goun
Chloe is an investigative journalist working for an international broadcast service; we will call the TV show she works for The Inquirer. She travels around the world to work with local journalists on uncovering stories that make the headlines: from human trafficking to drug cartels and government corruption. While her documentaries are watched by many and inspire change in the countries she works in, you would not know who Chloe is if we were to tell you her real name.…
Content type: Examples
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content type: News & Analysis
Planning and participating in peaceful protests against governments or non-state actors’ policies and practices requires the capacity of individuals to communicate confidentially without unlawful interference. From protests in support of LGBTI rights to protests against specific projects that undermine local communities’ wellbeing, these movements would not have been possible without the ability to exchange ideas and develop plans in private spaces.
Unlawful interference with…
Content type: Explainer graphic
You can also read a more detailed explainer about social media intelligence (SOCMINT) here.
Content type: Examples
In July 2018, Facebook announced it was investigating whether the Boston-based company Crimson Hexagon had violated the company's policies on surveillance. Crimson Hexagon markets itself as offering "consumer insights". Its customers include a Russian non-profit with ties to the Kremlin, and multiple US government agencies. After pressure from civil liberties groups, Facebook put a policy in place in March 2017 barring the use of members' data for the purposes of government surveillance.…