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Content type: Examples
The Myanmar military are stopping people in the street, checking through the data on their phones, and taking them to jail if they find suspicious messages or photos. At least 5,100 people were still in jail many months after opposing the February 1, 2021 military takeover. The spontaneous searches also deter individuals from continuing to post on social media or lead them to create new accounts they hope will evade detection, and avoid crowded streets where police or soldiers are likely to be…
Content type: Examples
July 2021 saw violent protests that left 72 people dead and 1,300 in prison after former president Jacob Zuma was jailed for failing to appear before a constitutional court’s inquiry into corruption during his time in office. In response, the South African government deployed the military onto the streets in the provinces of Gauteng and Kwazulu Natal, and began monitoring social media platforms and tracking those who “are sharing false information and calling for civil disobedience”. President…
Content type: Examples
The South African government urged social media platforms to trace and remove posts that incite violence, share false information, and call for civil disobedience after a July 2021 series of spiralling protests sparked by the jailing of former president Jacob Zuka. A number of other African countries such as eSwatini, Senegal, Nigeria, Uganda, Niger, and the DRC have also been increasingly using tracking software, internet shutdowns, and social media monitoring during protests and elections.…
Content type: Examples
While traditional media sought to criminalize the widespread November 2020 protests in Peru following the Congressional ouster of President Vizcarra, witnesses disseminated videos and photographs of police abuse on social networks. In the fear and uncertainty, many myths also circulated. In Peru, citizens have the right to refuse to allow police to check their cellphones unless they have a court order; slowed or absent wireless connections may simply be due to overload; as public officials,…
Content type: Examples
As police began treating every 2019 Hong Kong protest as an illegal assembly attracting sentences of up to ten years in jail, facial recognition offered increased risk of being on the streets, as protesters could be identified and arrested later even if they were in too large a crowd to be picked up at the time. By October, more than 2,000 people had been arrested, and countless others had been targeted with violence, doxxing, and online harassment. On the street, protesters began using…
Content type: Examples
Both protesters and police during the 2019 Hong Kong protests used technical tools including facial recognition to counter each other's tactics. Police tracked protest leaders online and sought to gain access to their phones on a set of Telegram channels. When police stopped wearing identification badges, protesters began to expose their identities online on another. The removal of identification badges has led many to suspect that surveillance techniques are being brought in from mainland…
Content type: Examples
On November 9, 2020, after a year of escalating tensions, Peruvian president Martín Vizcarra was impeached on the grounds of "moral incapacity" by lawmakers threatened by his anti-corruption investigations and the policy reform he led. The street protests that followed all over the country were coordinated via Instagram, Twitter, WhatsApp, and TikTok (#MerinoNoMeRepresenta) by hundreds of newly-created small, decentralised organisations. The march on November 14 is thought to be the largest in…
Content type: Examples
Protesters in Tunisia have faced hate messages, threats, and other types of harassment on social media, and been arrested when they complain to police. Arrests and prosecutions based on Facebook posts are becoming more frequent, and in street protests law enforcement appears to target LGBTQ community members for mistreament. In a report, Human Rights Watch collected testimonies to document dozens of cases in which LGBTQ people were harassed online, doxxed, and forcibly outed; some have been…
Content type: Examples
Documents acquired under the Government Information (Public Access) Act 2009 reveal that staff and student protests against cuts at the University of Sydney were surveilled by both the university administration and police, who have been widely criticised for using excessive force at education protests. The university administration conducted "risk reviews" of protests and looked for links between education protest organisers and other political organisations. Emails include screenshots of…
Content type: Examples
Despite having promised in 2016 not to facilitate domestic surveillance, the AI startup Dataminr used its firehose access to Twitter to alert law enforcement to social media posts with the latest whereabouts and actions of demonstrators involved in the protests following the killing of George Floyd. Dataminr's investors include the CIA and, previously, Twitter itself. Twitter's terms of service ban software developers from tracking or monitoring protest events. Some alerts were sourced from…
Content type: Examples
Peruvian police have used force, arbitrary arrests, undercover infiltrators, tear gas, and forced disappearance against marchers protesting the removal of president Martín Vizcarra. Three protesters have been killed, more than 60 have disappeared, and hundreds have been injured. While the traditional media has either ignored the protests or depicted them as criminal, social media and the internet have been crucial in documenting police abuses via shared images and video. Police have begun using…
Content type: Examples
During the Black Lives Matter protests of summer 2020, US police took advantage of a lack of regulation and new technologies to expand the scope of people and platforms they monitor; details typically emerge through lawsuits, public records disclosures, and stories released by police department PR as crime prevention successes. A report from the Brennan Center for Justice highlights New York Police Department threats to privacy, freedom of expression, and due process and the use of a predator…
Content type: Explainer
What is social media monitoring?
Social media monitoring refers to the monitoring, gathering and analysis of information shared on social media platforms, such as Facebook, Twitter, Instagram and Reddit.
It may include snooping on content posted to public or private groups or pages. It may also involve “scraping” – grabbing all the data from a social media platform, including content you post and data about your behaviour (such as what you like and share).
Through scraping and other tools…
Content type: Report
Human rights defenders across the world have been facing increasing threats and harms as result of the use of digital and technological tools used by governments and companies which enable the surveillance, monitoring and tracking of individuals and communities. They are continuously at risk of violence, intimidation and surveillance as a direct consequence of the work they do. Such surveillance has been shown to lead to arbitrary detention, sometimes to torture and possibly to extrajudicial…