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Content type: Explainer
Could an app you have never even heard of put you at risk? This is what happened to Chloe (real name has been changed), an investigative journalist exposed by an app that her source was using.
Her source was using TrueCaller, an app that aims to identify phone numbers so users can filter out calls, even if it is from a number they have never encountered before. TrueCaller relies on users tagging numbers who are calling them. And when your number is tagged there is no way for you to know that…
Content type: Case Study
Photo by Roger H. Goun
Chloe is an investigative journalist working for an international broadcast service; we will call the TV show she works for The Inquirer. She travels around the world to work with local journalists on uncovering stories that make the headlines: from human trafficking to drug cartels and government corruption. While her documentaries are watched by many and inspire change in the countries she works in, you would not know who Chloe is if we were to tell you her real name.…
Content type: Explainer graphic
You can also read a more detailed explainer about social media intelligence (SOCMINT) here.
Content type: Examples
In July 2018, Facebook announced it was investigating whether the Boston-based company Crimson Hexagon had violated the company's policies on surveillance. Crimson Hexagon markets itself as offering "consumer insights". Its customers include a Russian non-profit with ties to the Kremlin, and multiple US government agencies. After pressure from civil liberties groups, Facebook put a policy in place in March 2017 barring the use of members' data for the purposes of government surveillance.…
Content type: Examples
In 2015, The Intercept obtained documents showing that the Mall of America in Bloomington, Minnesota used a fake Facebook account to friend and monitor local Black Lives Matter activists, and collect their personal information and photographs without their knowledge. The account was discovered in a cache of files the Mall of America provided to Bloomington officials after a large BLM protest against police brutality that was held at the mall. After the protest, the city charged 11 protesters…
Content type: Explainer
What is SOCMINT?
Social media intelligence (SOCMINT) refers to the techniques and technologies that allow companies or governments to monitor social media networking sites (SNSs), such as Facebook or Twitter.
SOCMINT includes monitoring of content, such as messages or images posted, and other data, which is generated when someone uses a social media networking site. This information involves person-to-person, person-to-group, group-to-group, and includes interactions that are private and…