Advanced Search
Content Type: Examples
The facial recognition system the Indian state of Telangana intends to adopt for taking attendance in schools will be AI-enhanced, eliminate the paper register via an Android app, serve 2.6 million students in 26,000 schools, and be extended to teachers after it has been successfully implemented for students. The system will capture a secured binary template based on 72 points on the face rather than photos of end users.Article: Telengana facial recognition system will include…
Content Type: Examples
Following pilots in Nirmal and Jayashankar Bhupalpally districts, the government of the Indian state of Telangana is planning on adopting facial recognition software to manage attendance in the schools. Officials have said the system should ensure every transaction is transparent and traceable and work in all environments with low-configuration mobiles and tablets. The existing biometric system has had technical issues.Article: Telangana adopts facial recognition for taking…
Content Type: Examples
Since launching its The Learning App in 2015, the Indian EdTech company Byju's had grown to serve more than 80 million users and 5.5 million paid subscribers by 2021; it provides learning programs for students aged four years old and up. However, former employees say that underpinning the company's growth is a hard-selling culture that takes advantage of underprivileged families who can't afford their products but in India's hyper-competitive environment take out loans they can't afford to…
Content Type: Examples
The Nigerian startup uLesson, which began by offering pre-recorded lessons on dongles, now delivers livestreamed interactive video classes to learners in a number of African countries as well as the US and UK. One of uLesson's investors is Tencent, which also backed at least three Chinese EdTech companies between 2018 and 2021 before China began requiring companies teaching compulsory primary and middle school subjects in China to register as "nonprofit institutions".Article: Chinese-backed…
Content Type: Examples
Under a five-year $20.7 million contract, the US state of Utah is allowing the AI company Banjo real time access to numerous sources of state-owned camera and location data, among other types and combine it with information collected from social media, satellites, and other apps in order to use its algorithms to detect "anomalies" and alert law enforcement to crimes as they take place. Banjo claims to be able to do this while stripping personal information from its "Live Time Intelligence"…
Content Type: Examples
The Greek defence startup Lambda Automata is putting up "Outpost" autonomous observation towers to enhance monitoring of the country's numerous islands in the Aegean Sea, important in territorial conflicts with Turkey. The towers use computer vision algorithms to turn CCTV cameras into situational awareness tools; they are solar-powered and can accommodate third-party sensors to expand their functions. https://greekcitytimes.com/2022/10/04/autonomous-greek-islands-threats-tec/…
Content Type: Examples
Cellebrite, which provides technology to unlock phones and access their data, asks its government agency customers to keep both its technology and the fact that they used it secret, a leaked company training video shows. Such a request violates the rights of the public to expect that authorities are transparent when asking judges to authorise searches. In the video, the company employee claims that disclosure could hinder law enforcement and help criminals.https://techcrunch.com/2023/08/19/…
Content Type: Examples
Sir John Sawers, the head of MI6 between 2009 and 2014, set up a meeting between Palantir CEO Alex Karp and the Cabinet Office permanent secretary, John Manzoni, in 2019; a year later the US-based company was awarded a £27 million contract to process border and customs data without competitive tender. Palantir's strategy appears to be to offer £1 contracts to provide services to gain a footing, and then raise prices once established. It has also hired former public servants and NHS executives.…
Content Type: Examples
Republic Squiare, one of the cultural and social hubs of the Serbian capital, Belgrade, is under constant surveillance by equipment made by the Chinese company Huawei that recognises faces, identifies vehicle number plates, and judges whether activities are "suspicious". Despite controversy over the cameras, Belgrade plans to extend the network to 8,000 cameras as part of a "safe city" partnership with Huawei. Similar installations are taking place across the world, exporting China's values to…
Content Type: Examples
When the Los Angeles Police Department opted to monitor the messages posted in forums on Neighbors, a companion app to Amazon's Ring doorbell cameras, the system forwarded over 13,000 messages in just over two years. Research shows, however, that this type of surveillance does a poor job of deterring property crime. A study of Neighbors posts in LA also shows that posters typically live in whiter, more affluent districts, and about 30% of posts did not describe criminal activity, just behaviour…
Content Type: Examples
The UK Home Office has drawn up secret plans to draft a letter lobbying the Information Commissioner's Office to allow the privately held company Facewatch's matching service to spread into retail shops and supermarkets across Britain in order to curb shoplifting. The strategy was agreed in a meeting between Facewatch, policing minister Chris Philip, and senior Home Office officials. It is not known what contact, if any, between the Home Office and the ICO followed the meeting.https://www.…
Content Type: Examples
The UK's Home Office is expanding its contract with the Portuguese company Tekever, which has supplied live-streamed drone footage captured by a combination of radar, video, and infrafred imagery through a £1 billion contract since 2020; this contract is now being extended to monitor large stretches of the English Channel in new ways. The UK is just one of many countries that see drones as a "game-changer" in patrolling borders and trapping human smugglers. The global drone market is expected…
Content Type: Long Read
18th December is International Migrants Day. It’s a day designated by the United Nations, dedicated to recognising the “important contribution of migrants while highlighting the challenges they face.”On this day we wish to recognise in particular the countless human rights violations that people experience at borders and within hostile immigration systems. We thank those who survive these violations for sharing with us and others their experiences of such violations, and for accepting to…
Content Type: Explainer
The Free to Protest Guide Pakistan has been created by adapting Privacy International's (PI) Free to Protest Guide UK according to the laws and policies of Pakistan, in collaboration with PI and local activists in Pakistan.The Guide has been published in English, Urdu, Punjabi and Pashto.DISCLAIMER: This guide forms part of PI's global work to highlight the range of surveillance tools that law enforcement can use in the protest context, and how data protection laws can help guarantee…
Content Type: Examples
The call centre company Teleperformance, which employs about 380,000 people in 34 countries providing customer service for dozens of major UK companies and government departments, has told some non-UK staff that AI-powered webcams will be installed in their homes to watch for infractions of company rules while they work. Workers will have to click to indicate they're taking a break if they leave their desks and provide a reason. They will also be warned that stopping keyboard and mouse activity…
Content Type: Examples
A new report from Worker Info Exchange finds that drivers working for Just Eat have had their accounts abruptly de-activated by automated systems for alleged overpayments as small as £1.35, which many are contesting. Just Eat says that the overpayments were triggered because drivers had incorrectly recorded themselves waiting for an order when their GPS coordinates did not show them at the restaurant. In several cases, the GPS data however showed that they remained within a couple of minutes’…
Content Type: Examples
A survey commissioned by the UK's Information Commissioner's Office finds that a fifth of UK adults believe they have been monitored by an employer. Timekeeping and access were most commonly tracked, followed by emails, files, calls, or messages. Seventy percent said they would find such monitoring intrusive. Studies say that excessive tracking is associated with higher staff turnover rates and can be counterproductive. https://www.theguardian.com/world/2023/oct/02/uk-adults-monitored-by-…
Content Type: Examples
Four French trade unions representing drivers signed an agreement with ride-hailing platforms to provide drivers with a minimum income and provide greater transparency regarding suspending and terminating drivers. Platforms must now give drivers a chance to respond before deactivating their accounts and must provide compensation based on previous income if an account's suspension proves unjustified. https://www.bfmtv.com/economie/entreprises/vtc-nouvel-accord-entre-plateformes-et-syndicats…
Content Type: Examples
Despite being a subscription service that doesn't depend on advertising revenue, Slack (owned by Salesforce) collects a large amount of data on the people who use its system, including details provided voluntarily at sign-up, when and how people use the platform, and information about third-party services users connect to it - and never deletes any of it. Users newly added to a channel can read the entire range of historical messages and files. Messages users send are controlled by the…
Content Type: Examples
Human raters have played a significant role in the rapid improvement in the machine learning models that fuel modern AI. The raters evaluate the algorithmic output of search engines and AI chatbots and provide "Reinforcement Learning with Human Feedback" (RLHF) – the technical name for the deployment of such ratings to improve AI models. The efforts of these workers, who are mostly located in the global South but include thousands in the US, is downplayed by the technology companies to whom…
Content Type: Examples
In two cases brought by Worker Info Exchange and the App Drivers and Couriers Union on behalf of drivers, the Court of Appeal in Amsterdam has upheld a 2021 ruling in a lower court that under the GDPR Uber and Ola Cabs must disclose the personal information and profiling that the companies use to create "fraud probability scores" and "earnings profiles" to workers. These scores and profiles are in turn used in automated decision making to allocate work and pay rates. The court rejected the…
Content Type: Examples
A large-scale preprint study of more than 100 million rides between 2018 and 2019 in Chicago, where a 2020 law requires ride-hailing apps to disclose fares, finds that the dynamic pricing algorithms used by ride-hailing companies such as Lyft, Uber, and Via are socially biased. The finding is in line with earlier studies by other organisations such as the Princeton Review that found bias in algorithmic pricing. The researchers found that prices for rides varied according to the average…
Content Type: Advocacy
In August 2023, the UK Westminster Women and Equalities Committee launched a call for evidence into a short inquiry on women’s reproductive health.We submitted a response highlighting the increasing management of women’s reproductive healthcare through digital health initiatives. We raised concerns that these technologies can be privacy-invasive and result in highly sensitive personal information being shared in unexpected and potentially dangerous ways. We encouraged the Committee to ensure…
Content Type: Examples
An eight-country study of Amazon employees has found that 57% say the company's performance monitoring system damages their mental health, 51% (65.7% of drivers) say it's had a negative effect on their physical health, and 59% feel the monitoring is excessive. In addition, 58% say Amazon doesn't explain clearly how it uses the data it collects on workers. Injury rates at Amazon warehouses are above the industry average.https://uniglobalunion.org/news/globalsurvey23/Publication: UNI Global…
Content Type: Examples
Workers in Amazon warehouses are tracked closely by a system that records every minute of "time off task" via the radio frequency handheld scanners workers use to track customer packages. Breaching strict time off task time limits can get an employee fired. Time off task includes bathroom breaks, talking to other Amazon employees, or going to the wrong floor of a warehouse: - managers may be required to ask offenders to account for each missing minute. https://www.vice.com/en/article/…
Content Type: Examples
AI-powered cameras made by the startup Netradyne and used in Amazon's delivery vans incorrectly penalises drivers for events beyond their control or which do not constitute unsafe driving such as if they are cut off by another vehicle. The data collected by the cameras is sent to Amazon, which uses the information to evaluate drivers' performance by assigning them with a score for safe driving. https://www.vice.com/en/article/88npjv/amazons-ai-cameras-are-punishing-drivers-for-mistakes-…
Content Type: Examples
A BBC Panorama investigation that brought hidden cameras into a UK-based Amazon warehouse found that workers walked up to 11 miles in a shift and had just 33 seconds on average to find each product, following instructions from a handset. Experts on stress at work say the warehouse conditions are ideal for increasing the risk of mental and physical illness.https://www.bbc.co.uk/news/business-25034598Publication: BBCPublication date: 2013-11-25Writer: BBC
Content Type: Examples
Humans who review footage of warehouse workers flagged by Amazon’s AI computer vision system to check for employee errors - are themselves surveilled in detail to ensure they make punishing targets. The workers, who are paid as little as £212 a month to review thousands of images and videos per day, report physical problems, deteriorating eyesight, and cognitive exhaustion. https://www.thebureauinvestigates.com/stories/2022-11-21/the-eyes-of-amazon-a-hidden-workforce-driving-a-vast-…
Content Type: Examples
The San Francisco-based company Emotiv claims its MN8 electroencephalography device can be worn comfortably for a full workday. The device monitors an employee's brainwaves with the goal of creating safer, more efficient workplaces by monitoring workers' brain signals for signs of stress or distraction. Company president and neuroscientist Oliver Oullier says the data the device collects makes it possible to reschedule tasks and working hours to lessen stress and increase focus. Emotiv says all…
Content Type: Examples
JP Morgan Chase's hundreds of thousands of employees are monitored in detail throughout their working day with the collected data sent to the data management system Workforce Activity Data Utility, which the company began building shortly before the coronavirus pandemic started. Some employees say it is not clear to them why the bank tracks how much time they spend on Zoom calls or writing emails or how this data will be used to assess their performance. They say that fears around how the data…