Human gig workers provide AI's power


Technology companies that call themselves "AI first" rely on heavily surveilled gig workers who label data, deliver packages, moderate content, and perform gig work via platforms. Startups pressured by their venture capital funders even hire humans to pretend to be chatbots so they can claim to be "AI" companies. For these reasons, worker exploitation needs to be a central part of the discussion of the ethical development and deployment of AI systems.

Publication: Noema

Publication date: 2022-10-10

Writer:  Adrienne Williams, Milagros Miceli and Timnit Gebru