Research finds Glovo uses hidden scoring system to evaluate couriers

Foodinho, the Italian food delivery subsidiary of the Spanish company Glovo, continues to accumulate millions of euros in fines for infringements of labour law such as collecting and misusing riders' data. New research studying Glovo's app indicates that the company appears to have created its own hidden scoring system so evaluate couriers' performance, and shares personally identified riders' after-hours location with Google and other unauthorised third-party trackers.

https://algorithmwatch.org/en/glovo-tracking-riders-location-infringements/ 

Publication: Algorithm Watch

Writer: Naiara Bellio