Research finds German food delivery companies threaten workers' rights

FullScreen Research claims that in the competitive German food delivery market, Lieferando uses automation to monitor its employees and that Wolt violates labour laws by paying couriers in cash and employing them illegally  A former supervisor with Lieferando says that the system flags up abnormalities for a team of watching agents, who see each courier's exact location and are supposed to ask drivers the reason for delays.  Lieferando denies that it illegally controls drivers' performance. 

https://www.tagesschau.de/investigativ/swr/lieferando-ueberwachung-mitarbeiter-lieferdienst-100.html 

Publication: Tagesschau

Writer: Philipp Reichert