Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

03 Jun 2018
In 2014, a team of four Swedish and Polish researchers began scraping every comment and interaction from 160 public Facebook pages. By two years later, they had collected one of the largest sets of user data ever assembled from the social network; it enabled them to track the behaviour of 368
08 Jun 2018
Even after 2015, when Facebook said it had walled off user records from third parties, inside sources and court documents showed that the company went on maintaining a whitelist of companies that were allowed customised access to information about users' Friends, phone numbers, and a "friend link"
08 Jun 2018
In 2018, the British army used paid Facebook messages to target 16-year-olds around the day GCSE results were announced to suggest that an army career might still be open to them if their grades were sub-par. The move was criticised for targeting teenagers at their most vulnerable and stressed
13 Jun 2018
In June 2018 Facebook announced it would install new controls to improve members' understanding of how companies targeted them with advertising, including letting them know if a data broker supplied the information. This was the second update to the company's policies in 2018; in March it attempted
14 Jun 2018
In June 2018, human rights and digital rights activists in Myanmar called on Facebook to raise its level of moderation of Burmese-language content in order to reduce hate speech, which they said was at high risk of sparking open violence. In Myanmar, decades of civil war and the end of military rule
14 Jun 2018
In a systematic campaign over more than five years, Myanmar military used Facebook to covertly spread propaganda, mostly against the Rohynga, via accounts that appeared to be dedicated to pop stars and entertainment, turning the social media site into a tool for ethnic cleansing. Having garnered a
01 Jul 2018
In July 2018 the UK's Information Commissioner's Office announced it would fine Facebook £500,000, the maximum under the 1998 data protection law, for failing to safeguard its users' information and lacking transparency about how the data was harvested and used by others, specifically Cambridge
06 Jul 2018
Between May 18 and May 22, a bug in Facebook's system changed the settings on 14 million users' accounts so that newly posted updates they thought were private might have been made public instead. The company attributed the error to a mistake made in redesigning how the public parts of user profiles
07 Jul 2018
In a 2018 interview, the Stanford professor of organisational behaviour Michal Kosinski discussed his research, which included a controversial and widely debunked 2017 study claiming that his algorithms could distinguish gay and straight faces; a 2013 study of 58,000 people that explored the
12 Jul 2018
In July 2018, the leader of a private Facebook group for women with the BRCA gene, which is associated with high breast cancer risk, discovered that a Chrome plug-in was allowing marketers to harvest group members' names and other information. The group was concerned that exposure might lead to
21 Jul 2018
In July 2018, Facebook announced it was investigating whether the Boston-based company Crimson Hexagon had violated the company's policies on surveillance. Crimson Hexagon markets itself as offering "consumer insights". Its customers include a Russian non-profit with ties to the Kremlin, and
23 Jul 2018
"Buzzer teams" - teams employed to amplify messages and create a buzz on social media - were used by all candidates in the 2017 Indonesian general elections. Coordinated via WhatsApp groups, many of the teams opened fake accounts to spread both positive and negative messages, as well as hate speech
17 Aug 2018
US Immigrations & Customs Enforcement (ICE) used social media monitoring to track groups and people in New York City associated with public events opposing the Trump administration’s policies, including ones related to immigration and gun control. The investigative branch of ICE created and
21 Aug 2018
In August 2018, Facebook announced it would remove more than 5,000 ad targeting options in order to prevent discrimination. Options specifying the exclusion of people interested in "Passover", "Native American culture", or "Islam" could be used as proxies to allow advertisers to exclude ethnic and
23 Aug 2018
In 2018, changes to Apple's rules for data collection led Facebook to withdraw its Onavo Protect VPN app from the app store. The app's function was to warn users when they were visiting potentially harmful websites and protected their data when using public wifi. However, the app also collected data
23 Aug 2018
Facebook-owned Onavo VPN (adertised as a way to block harmful websites, and keep a user's data safe) is pulled from the Apple App Store due to tracking, collecting, and analysing customers' usage data, including from other unrelated apps. https://arstechnica.com/tech-policy/2018/08/facebook-violates
04 Sep 2018
For many Filipinos, Facebook is their only way online because subsidies have kept it free to use on mobile phones since its launch in the country in 2013, while the open web is expensive to access. The social media network is believed to have been an important engine behind the ascent to the
26 Sep 2018
In 2018, WhatsApp founder Brian Acton responded to the Cambridge Analytica scandal by tweeting "It is time. #deletefacebook." He also left the company, walking away from $850 million in unvested stock rather than accede to Facebook's plans to add advertising and commercial messaging, a purpose at
27 Sep 2018
In 2018, experiments showed that despite the company's denials, ads could be targeted at specific Facebook users via information that the users had never given Facebook, such as phone numbers. The reason: Facebook allows advertisers to upload their own lists of phone numbers of email addresses, and
28 Sep 2018
30 million users had their accounts breached, with a total of 90 million accounts reset after Facebook's "view as" feature leaked unique user account access tokens, allowing attackers to not only trivially impersonate any other user on the platform, but also to potentially automate the attack on a