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Content Type: Examples
About 30 Brazilian delivery drivers for Deliveroo and Uber Eats in Bristol, UK have resorted to living in encampments due to rapidly rising rents and low, if not below, minimum wage. Gig workers have reported increasingly harsh living conditions and long hours with low pay, leading to worsening mental health problems in the encampment. Meanwhile, Deliveroo and Uber Eats have both recently declared profits, and Deliveroo has even recently defeated a seven-year legal effort to gain workers'…
Content Type: Advocacy
AI-powered employment practices: PI's response to the ICO's draft recruitment and selection guidance
The volume of data collected and the methods to automate recruitment with AI poses challenges for the privacy and data protection rights of candidates going through the recruitment process.Recruitment is a complex and multi-layered process, and so is the AI technology intended to service this process at one or all stages of it. For instance, an AI-powered CV-screening tool using natural language processing (NLP) methods might collect keyword data on candidates, while an AI-powered video…
Content Type: Long Read
Imagine your performance at work was assessed directly from the amount of e-mails sent, the amount of time consumed editing a document, or the time spent in meetings or even moving your mouse. This may sound ludicrous but your boss might be doing exactly that. There are more and more stories emerging of people being called into meetings to justify gaps in their work only to find out their boss had been watching them work without their knowledge.
The Covid-19 global pandemic has reshuffled the…
Content Type: Video
Please note the views expressed in the video are the interviewee's own and do not necessarily reflect the views of PI.
In his interview, Alexandru told us that he started to work for Uber in 2018. Despite being aware of negative experiences of others, he felt that everything was running smoothly, and for a while, Uber met his expectations.
However, in 2021, he received a notice from Uber that they had noticed fraudulent activity associated with his account. He went on social media and…
Content Type: Video
Please note the views expressed in the video are the interviewee's own and do not necessarily reflect the views of PI.
Driver X (he wishes to remain anonymous) has been working for Uber for five years. After working for Uber for two and half years, he suddenly received a message telling him that his account had been temporarily suspended and asking him not to call Uber while the investigation was pending. He was baffled, as he had an excellent record and rating, with plenty of positive…
Content Type: Long Read
What if your boss was an algorithm? What would you do if your employer suddenly fired you or reduced your pay without telling you why? And without being willing to give you a reason when you ask for one?
This is not science fiction or some far-fetched reality. Millions of people worldwide are working in the gig economy sector for companies like Uber, Deliveroo, Bolt, Just Eat… And this could be the future of work for people working outside the gig economy, as surveillance technologies are…
Content Type: News & Analysis
To add your voice to the letter below, which we'll be sending to gig economy companies like Uber, Deliveroo, Bolt, Amazon Flex, Just Eat, Free Now, and Ola, sign the Managed by Bots petition. (PETITION IS NOW CLOSED, SEE UBER'S RESPONSE TO OUR CAMPAIGN LETTER. SEE DELIVEROO'S RESPONSE.
Worker Info Exchange (WIE), the App Drivers and Couriers Union (ADCU), Privacy International (PI) and other civil society organisations* are today writing to you with urgent questions about the exploitation of…
Content Type: Video
Update: Pa has since won a settlement from UberPlease note the views expressed in the video are interviewee's own and do not necessarily reflect the views of PI.Pa used to work for Uber. After some time, Uber started asking him to submit a picture of himself to the platform to confirm it was indeed him who had completed the job. However, with time, the frequency of the requests increased. In the beginning, the requests for a picture only happened once a week, but as time went by Pa told us that…