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Content type: Examples
While traditional media sought to criminalize the widespread November 2020 protests in Peru following the Congressional ouster of President Vizcarra, witnesses disseminated videos and photographs of police abuse on social networks. In the fear and uncertainty, many myths also circulated. In Peru, citizens have the right to refuse to allow police to check their cellphones unless they have a court order; slowed or absent wireless connections may simply be due to overload; as public officials,…
Content type: Examples
Despite having promised in 2016 not to facilitate domestic surveillance, the AI startup Dataminr used its firehose access to Twitter to alert law enforcement to social media posts with the latest whereabouts and actions of demonstrators involved in the protests following the killing of George Floyd. Dataminr's investors include the CIA and, previously, Twitter itself. Twitter's terms of service ban software developers from tracking or monitoring protest events. Some alerts were sourced from…
Content type: Examples
During the Black Lives Matter protests of summer 2020, US police took advantage of a lack of regulation and new technologies to expand the scope of people and platforms they monitor; details typically emerge through lawsuits, public records disclosures, and stories released by police department PR as crime prevention successes. A report from the Brennan Center for Justice highlights New York Police Department threats to privacy, freedom of expression, and due process and the use of a predator…
Content type: Explainer
What is social media monitoring?
Social media monitoring refers to the monitoring, gathering and analysis of information shared on social media platforms, such as Facebook, Twitter, Instagram and Reddit.
It may include snooping on content posted to public or private groups or pages. It may also involve “scraping” – grabbing all the data from a social media platform, including content you post and data about your behaviour (such as what you like and share).
Through scraping and other tools…
Content type: Long Read
Image credit: Emil Sjöblom [ShareAlike 2.0 Generic (CC BY-SA 2.0)]
Prepaid SIM card use and mandatory SIM card registration laws are especially widespread in countries in Africa: these two factors can allow for a more pervasive system of mass surveillance of people who can access prepaid SIM cards, as well as exclusion from important civic spaces, social networks, and education and health care for people who cannot.
Mandatory SIM card registration laws require that people provide personal…
Content type: Examples
In 2017, US Immigration & Customs Enforcement (ICE) announced that it would seek to use artificial intelligence to automatically evaluate the probability of a prospective immigrant “becoming a positively contributing member of society.” In a letter to acting Department of Homeland Security Secretary Elaine Duke, a group of 54 concerned computer scientists, engineers, mathematicians, and researchers objected to ICE’s proposal and demanded that ICE abandon this approach because it would be…
Content type: Examples
US Immigrations & Customs Enforcement (ICE) used social media monitoring to track groups and people in New York City associated with public events opposing the Trump administration’s policies, including ones related to immigration and gun control. The investigative branch of ICE created and circulated a spreadsheet, entitled ‘Anti-Trump Protest Spreadsheet 07/31/2018,” that provided details of events planned between July 31, 2018, and August 17, 2018. The spreadsheet pulled data from…
Content type: Examples
The US government created a database of more than 50 journalists and immigrant rights advocates, many of whom were American citizens, associated with the journey of migrants travelling from Central America to the Mexico-US border in late 2018. Officials from Customs and Border Protection (CBP), Immigration and Customs Enforcement (ICE), the US Border Patrol, Homeland Security Investigations, and the Federal Bureau of Investigation (FBI) had access to this database. This list allowed the…
Content type: Examples
A private intelligence company, LookingGlass Cyber Solutions, used social media to monitor more than 600 “Family Separation Day Protests” held across the United States on June 30, 2018, to oppose the Trump administration’s policy family separation policy. The policy was part of a “zero tolerance” approach to deter asylum seekers from coming to the United States by separating children from their parents. After collecting information about these protests through Facebook, including the precise…
Content type: Long Read
Imagine that every time you want to attend a march, religious event, political meeting, protest, or public rally, you must share deeply personal information with police and intelligence agencies, even when they have no reason to suspect you of wrongdoing.
First, you need to go to the police to register; have your photo taken for a biometric database; share the contacts of your family, friends, and colleagues; disclose your finances, health records, lifestyle choices, relationship status, and…
Content type: Examples
In a 2017 study of patterns of postings on Chinese social media, three Harvard researchers disagreed with the widespread claim that the government's strategy is to post "50c party" posts that argue for the government's side in policy and political debates. Instead, the researchers estimated that the Chinese government fabricates as many as 448 million social media comments a year but found that these avoid controversial issues and arguments with government skeptics. Instead, the researchers…
Content type: Examples
In 2015, The Intercept obtained documents showing that the Mall of America in Bloomington, Minnesota used a fake Facebook account to friend and monitor local Black Lives Matter activists, and collect their personal information and photographs without their knowledge. The account was discovered in a cache of files the Mall of America provided to Bloomington officials after a large BLM protest against police brutality that was held at the mall. After the protest, the city charged 11 protesters…