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Former delivery driver Edrissa Manjang is pursuing a claim for harassment, indirect discrimination, and victimisation in UK courts, alleging that a racially-biased algorithm kicked him off Uber Eats' ride-sharing app. After Uber Eats supplied information that contradicted Manjang's original claims, the judge gave him leave to amend his complaint but refused him permission to use emails sent him during the litigation as evidence of harassment. Manjang, who is black and of African descent, says…
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A new poll from the trade union Prospect finds that 58% of UK workers believe government should protect jobs by regulating the use of generative AI. Only 12% believe government should not interfere. The poll also found that workers are deeply uncomfortable with being surveilled at work and about companies' use of software to automate decisions about hiring and promotion.https://prospect.org.uk/news/public-call-for-government-regulation-of-generative-ai-at-work Publication: Prospect
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Following a February 2024 ruling by the Information Commissioner's Office against Serco Leisure, national leisure centre chains are among dozens of UK companies removing or reviewing the use of facial recognition and fingerprints to monitor staff attendance. The ICO found that the Serco subsidiary had unlawfully processed the data of more than 2,000 employees at 38 centres.https://www.theguardian.com/business/2024/apr/16/leisure-centres-scrap-biometric-systems-to-keep-tabs-on-staff-amid-uk-data…
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A new report from Worker Info Exchange finds that drivers working for Just Eat have had their accounts abruptly de-activated by automated systems for alleged overpayments as small as £1.35, which many are contesting. Just Eat says that the overpayments were triggered because drivers had incorrectly recorded themselves waiting for an order when their GPS coordinates did not show them at the restaurant. In several cases, the GPS data however showed that they remained within a couple of minutes’…
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A survey commissioned by the UK's Information Commissioner's Office finds that a fifth of UK adults believe they have been monitored by an employer. Timekeeping and access were most commonly tracked, followed by emails, files, calls, or messages. Seventy percent said they would find such monitoring intrusive. Studies say that excessive tracking is associated with higher staff turnover rates and can be counterproductive. https://www.theguardian.com/world/2023/oct/02/uk-adults-monitored-by-…
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In a legal action, the Independent Workers Union of Great Britain and the App Drivers and Couriers Union claim that Uber's use of facial recognition software for its Real-Time ID Check to verify the identity of drivers is discriminatory because facial recognition software is known to be less accurate at identifying people with darker skin. The action was brought on behalf of two drivers whose accounts were terminated following errors made by the Microsoft-supposed facial recognition software.…
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Employees monitored by monitoring tools such as Hubstaff, CleverControl, and FlexiSPY report that the software takes a screenshot every ten minutes and calculate an activity score based on how they type and move their mouse. Aware that employers are looking at these scores, employees pause the tracker while they perform tasks such as participating in Zoom meetings, watching videos, or taking notes, which then requires them to work more hours to make up the time. A TUC poll in 2022 found that 60…
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The US company Hubstaff, which provides monitoring software to employers, says its UK customer base quadrupled between February and October 2020. The software tracks workers’ hours, keystrokes, mouse movements, and website visits. The Chartered Institute of Personnel and Development warns that workplace surveillance can damage trust.
Source: https://www.bbc.co.uk/news/business-54289152
Writer: Lora Jones
Publication: BBC
Content type: Examples
To speed up daily temperature checks, Amazon has installed thermal cameras to screen workers for coronavirus symptoms in its warehouses around the world. Cases of COVID-19 have been reported at more than 50 of the company's US warehouses. Thermal cameras will also replace thermometers at staff entrances to many of Amazon's Whole Foods stores. Workers have claimed it is almost impossible to socially distance inside the warehouses.
Source: https://www.bbc.co.uk/news/technology-52356177
Writer:…