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Content type: Long Read
Following a series of FOI requests from Privacy International and other organisations, the Department of Health and Social Care has now released its contract with Amazon, regarding the use of NHS content by Alexa, Amazon’s virtual assistant. The content of the contract is to a big extent redacted, and we contest the Department of Health’s take on the notion of public interest.
Remember when in July this year the UK government announced a partnership with Amazon so that people would now…
Content type: Long Read
This research is the result of a collaboration between Grace Tillyard, a doctoral researcher in the Media, Communications and Cultural Studies department at Goldsmiths College, London, and Privacy International.
Social Protection Systems in the Digital Age
In the digital age, governments across the world are building technologically integrated programmes to allow citizens to access welfare payments. While smart and digital technologies hold the potential to streamline administrative…
Content type: Long Read
A new study by Privacy International reveals how popular websites about depression in France, Germany and the UK share user data with advertisers, data brokers and large tech companies, while some depression test websites leak answers and test results with third parties. The findings raise serious concerns about compliance with European data protection and privacy laws.
This article is part of a research led by Privacy International on mental health websites and tracking. Read our…
Content type: News & Analysis
This article is part of a research led by Privacy International on mental health websites and tracking. Read our full report.
According to the World Health Organisation (WHO), 25 percent of the European population suffers from depression or anxiety each year, yet about 50% of major depressions remain untreated. This means that everyday thousands of people are looking for information about depression online. They take tests to find out how serious their symptoms are, they try to access…
Content type: Examples
In November 2018 the UK's Equality and Human Rights Commission warned that asylum seekers have been deterred from seeking medical help in Scotland and Wales since the UK government began forcing the English NHS to charge upfront in 2017 and by fears that medical personnel will comply with Home Office orders to forward their data. The commission, along with health charities and the Labour and LibDem political parties, called for the policy to be suspended. The Home Office policy of moving asylum…
Content type: News & Analysis
Today, the British Health Secretary Matt Hancock announced a partnership between the NHS and Amazon to use the NHS’s website content as the source for the answer given to medical question, such as “Alexa, how do I treat a migraine?”
While we welcome Amazon’s use of a trusted source of information for medical queries, we are however extremely concerned about the nature and the implications of this partnership. Amazon is a company with a worrying track record when it comes to the way they…
Content type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
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Content type: Examples
In June 2018, a panel set up to examine the partnerships between Alphabet's DeepMind and the UK's NHS express concern that the revenue-less AI subsidiary would eventually have to prove its value to its parent. Panel chair Julian Huppert said DeepMind should commit to a business model, either non-profit or reasonable profit, and noted the risk that otherwise Alphabet would push the company to use its access to data to drive monopolistic profits. In that case, DeepMind would either have to…