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Content type: Long Read
25th November 2020
All around the world people rely on state support in order to survive. From healthcare, to benefits for unemployment or disability or pensions, at any stage of life we may need to turn to the state for some help. And tech companies have realised there is a profit to be made.
This is why they have been selling a narrative that relying on technology can improve access to and delivery of social benefits. The issue is that governments have been buying it. This narrative comes along with a…
Content type: Long Read
24th May 2020
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a ‘Child in Need’ assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Report
24th May 2020
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a 'Child in Need' assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Long Read
24th May 2020
Dear Sir/Madam,
Freedom of information act request
RE: Social media monitoring / social media intelligence
FOIA REQUEST
For definition of social media intelligence please see background explanation below. We further note the comments of the Office of Surveillance Commissioners Annual Report 2016 cited below.
1. In 2016 the Rt Hon Lord Judge, then Chief Surveillance Commissioner, wrote to all Local Authorities regarding use of social media in investigations. Please confirm whether you are…
Content type: Report
24th May 2020
SUMMARY
In the UK, local authorities* are looking at people’s social media accounts, such as Facebook, as part of their intelligence gathering and investigation tactics in areas such as council tax payments, children’s services, benefits and monitoring protests and demonstrations.
In some cases, local authorities will go so far as to use such information to make accusations of fraud and withhold urgently needed support from families who are living in extreme poverty.
THE PROBLEM
Since 2011…
Content type: Long Read
24th May 2020
Online covert activity
3.10 The growth of the internet, and the extent of the information that is now available online, presents new opportunities for public authorities to view or gather information which may assist them in preventing or detecting crime or carrying out other statutory functions, as well as in understanding and engaging with the public they serve. It is important that public authorities are able to make full and lawful use of this information for their statutory purposes. Much…
Content type: Long Read
24th May 2020
The Chief Surveillance Commissioner, The Rt Hon Sir Christopher Rose’s Annual Report 2011 - 12 did not refer to social networks but to overt investigations using the internet as a surveillance tool, stating that:
“5.17 A frequent response to my Inspectors’ enquiries regarding a reduction in directed surveillance is that ‘overt’ investigations using the Internet suffice. My Commissioners have expressed concern that some research using the Internet may meet the criteria of directed…
Content type: Long Read
19th May 2020
Covid Apps are on their way to a phone near you. Is it another case of tech-solutionism or a key tool in our healthcare response to the pandemic? It’s fair to say that nobody quite knows just yet.
We’ve been tracking these apps since the early days. We’ve been monitoring Apple and Google closely, have been involved in the UK’s app process, our partners in Chile and Peru have been tracking their governments’ apps, and more.
Of course privacy concerns arise. But only a simplistic analysis would…
Content type: Long Read
13th May 2020
This article has been written by our partner organisation InternetLab. Read this article in Portuguese here.
Over the last months, the organisation InternetLab has researched privacy, data protection, gender, and social protection, focusing on the beneficiaries of the Bolsa Familia Program (PBF). The PBF is the most extensive Brazilian cash transfer program, and its functioning is linked to CadÚnico, a database that comprises 40% of the country’s population. Moreover, it is a program whose…