Websites have long used third-party analytics scripts to collect information about how visitors use their sites. In November 2017, researchers at Princeton found that an increasing number of sites use "session replay" scripts that collect every action the user performs while on the site, including
Among the friends Facebook recommended to Kashmir Hill as people she might know was Rebecca Porter, to the best of her knowledge a total stranger. Because Hill was studying how the "black box" of Facebook recommendations worked, she contacted Porter to ask what the connection might be. To her
09 Nov 2017
Logitech's announcement that it would end service and support for its Harmony Link devices in 2018 sparked online outrage after consumers realised this meant the devices would be disabled and that only those with devices still under warranty would get free replacements. Logitech has since said it
15 Jun 2017
In 2017, Amazon was granted a patent has been granted a patent, first filed in 2012, on a mechanism that allows retailers to intercept network requests such as URLs and search terms on in-store wifi and either block shoppers from conducting online price comparisons or offer them discount coupons or
21 Aug 2017
Sonos, which makes connected home sound systems, has told its customers that they will not be able to opt out of a new privacy policy launched in August 2017 that allows the company to begin collecting audio settings, errors, and other account data. Customers can opt out of sending some types of
10 Nov 2017
Owners of the Hong Kong-based sex toy company Lovense's vibrators who installed the company's remote control app were surprised to discover that the app was recording user sessions without their knowledge. They had authorised the app to use the phone's built-in microphone and camera, but only for
11 Sep 2017
On September 11, 2017, while Florida residents were evacuating during the approach of Hurricane Irma, Tesla rolled out a real-time software update that increased the battery capacity of some of its Model S sedans and Model X SUVs. The update extended the vehicles' range, enabling drivers to travel
14 Nov 2017
The UK consumer watchdog Which? has called on retailers to stop selling popular connected toys it says have proven security issues. These include Hasbro's Furby Connect, Vivid Imagination's I-Que robot, and Spiral Toys' Cloudpets and Toy-fi Teddy. In its report, Which? found that these toys do not
04 Sep 2017
The UK Information Commissioner's Office has published policy guidelines for big data, artificial intelligence, machine learning and their interaction with data protection law. Applying data protection principles becomes more complex when using these techniques. The volume of data, the ways it's
17 Oct 2017
A mistake in Facebook's machine translation service led to the arrest and questioning of a Palestinian man by Israeli police. The man, a construction worker on the West Bank, posted a picture of himself leaning against a bulldozer like those that have been used in hit-and-run terrorist attacks, with
14 Nov 2017
A 2017 Freedom House survey of 65 countries found that 30 of them were using armies of "opinion-shapers" to manipulate elections, advance anti-democratic agendas, and repress their citizens. Although most of these countries direct these efforts to manipulate opinion domestically, the report finds
A paper by Michael Veale (UCL) and Reuben Binns (Oxford), "Fairer Machine Learning in the Real World: Mitigating Discrimination Without Collecting Sensitive Data", proposes three potential approaches to deal with hidden bias and unfairness in algorithmic machine learning systems. Often, the cause is
An investigation by the Irish Data Protection Commissioner has led Eir, a telecommunications company, to replace almost 20,000 modems supplied to customers with basic broadband packages without access to fibre services. The action follows an incident in 2016 in which nearly 2,000 customer routers
In the remote western city Xinjiang, the Chinese government is using new technology and humans to monitor every aspect of citizens' lives. China, which has gradually increased restrictions in the region over the last ten years in response to unrest and violent attacks, blames the need for these
30 Oct 2017
Cracked Labs examines the impact on individuals, groups, and wider society of the corporate use of personal information as it feeds into automated decision-making, personalisation, and data-driven manipulation. On the web, companies track us via hidden software that collects information about the
The Dutch data protection authority has found that Microsoft's Windows 10 operating system breaches Dutch law by processing personal data of the system's users without informing them clearly about what type of data the company uses and for what purpose. In addition, users cannot give valid consent