Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

The UK government, in collaboration with universities, water companies, and public research bodies, is preparing to launch a national research programme to develop an early warning system for future waves of COVID-19 by detecting the coronavirus in sewage. About half of those infected with SARS-CoV
A new generation of technology has given local law enforcement officers in some parts of the US unprecedented power to peer into the lives of citizens. The police department of Frenso California uses a cutting-edge Real Time Crime Center that relies on software like Beware. As officers respond to
In the early 2000s, "Agbogbloshie", a section of Old Fadama, a large slum on the outskirts of Accra, Ghana, became a dumping ground for unwanted electronic waste, recast as "donations", from the developed world, which found it cheaper to ship in bulk than to recycle: old computers, cameras, TV sets
The Danish company Blip Systems deploys sensors in cities, airports, and railway stations to help understand and analyse traffic flows and improve planning. In the UK's city of Portsmouth, a network of BlipTrack sensors was installed in 2013 by VAR Smart CCTV, and the data it has collected is used
The first signs of the combination of AI and surveillance are beginning to emerge. In December 2017, the digital surveillance manufacturer IC Realtime, launched a web and app platform named Ella that uses AI to analyse video feeds and make them instantly searchable - like a Google for CCTV. Company
Internal documents show that local police coordinated with Enbridge, the oil company building the Line 3 pipeline through northern Minnesota, to track and crack down on indigenous opposition to the development in an initiative known as Opposition Driven Operational Threats (ODOT). Enbridge designed
The story began with the free Bylock messaging app, which was used between 2014 and 2016 and which the Turkish government associated with treason and followers of Fethullah Gülen, the group they believe was behind the attempted 2016 coup. The app was downloaded roughly half a million times and had
News & Analysis
Image: Anatomy of an AI system: a map of the many processes — extracting material resources, data, and human labor — that make an Amazon Echo work. Credit: Kate Crawford and Vladan Joler With over 6.3 million Amazon Echo devices worldwide, there is a good chance these constantly active devices will
13 Jan 2000
In 2000, Experian entered into a consent decree with the Federal Trade Commission and agreed to pay $1 million to settle charges that the company blocked and delayed incoming phone calls from consumers wishing to discuss the contents of and possible errors in their credit reports. Under the Fair
03 Mar 2003
In 2003, the New Hampshire Supreme Court ruled that information brokers and private investigators may be liable for the harms caused by selling information. In the case in question, Amy Boyer, a young woman, was murdered by Liam Youens, a stalker. Youens obtained her information from Docusearch
30 Jul 2003
In 2000, and then again in 2003, the US Federal Trade Commission fined Equifax for blocking phone calls from consumers trying to get information about their credit or discuss their reports or making them wait for extended periods of time in violation of the Fair Credit Reporting Act. In 1996
08 Aug 2003
In 2003, Acxiom announced that law enforcement officials had notified the company that it had been hacked, and that the attacker had intercepted information in transit between the company and some of its clients via a File Transfer Protocol (FTP) server located outside the company's firewall. The
23 Sep 2003
In 2003, the Electronic Privacy Information Center, Privacy Rights Clearinghouse, and PrivacyActivism filed complaints with the US Federal Trade Commission alleging that JetBlue Airways and Acxiom engaged in deceptive trade practices by supplying personal information about consumers to the Alabama
17 Nov 2003
In 2003, the for-profit privacy company Private Citizen, which helps paying consumers unsubscribe from telemarketers' lists and direct mailing offers, found that Acxiom had begun rejecting the batches of opt-out notices the service sent on behalf of its subscribers. Acxiom insisted that each person
21 Jul 2004
In 2004, the US Department of Justice investigated the theft of 8.2GB of personal data from File Transfer Protocol (FTP) servers belonging to Acxiom between 2002 and 2003. The case was thought to represent the largest case of data theft at the time. Scott Levine, the owner of the email spamming
01 Jan 2005
As early as 2005, Experian began suggesting that its Mosaic consumer classification system, used by retail chains to tailor their stock for local populations could be used by political parties for campaigning. Based on work by Richard Webber, a visiting professor at University College London, Mosaic
21 Feb 2007
In 2007, Experience agreed to pay $300,000 to settle a Federal Trade Commission complaint that the company's ads for a "free credit report" failed to explain clearly enough that consumers who signed up would be enrolled in a credit-monitoring programme costing $79.95 per year. The FTC alleged that
01 Apr 2007
DoubleClick was one of the first companies set up to sell display advertising on the web. Set up in 1996, it went public in 1998, and in 1999 merged with the data collection company Abacus Direct. In response to a 2001 US Federal Trade Commission investigation of the proposed merger, DoubleClick
20 May 2009
In May 2009, University of Cambridge computer science researcher Joseph Bonneau discovered as part of his research that many social network respond to user requests to delete photographs by hiding them while remaining them on their servers. Among the worst offenders were Facebook, MySpace, Bebo, and
23 Nov 2009
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news. https:/