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A large-scale preprint study of more than 100 million rides between 2018 and 2019 in Chicago, where a 2020 law requires ride-hailing apps to disclose fares, finds that the dynamic pricing algorithms used by ride-hailing companies such as Lyft, Uber, and Via are socially biased. The finding is in line with earlier studies by other organisations such as the Princeton Review that found bias in algorithmic pricing. The researchers found that prices for rides varied according to the average…
Content type: Examples
A former Amazon warehouse worker writes that every day was "brutal" because of the "exploitative and dangerous" standards enforced by Amazon executives. Amazon's anxiety-inducing policies about bathroom use and low pay should be seen in context with fast food and retail workers, who frequently encounter violence on the job and many essential workers' struggle to afford the basic necessities of life. In response, workers are beginning to target investors as an important voice that can help…
Content type: Examples
An excerpt from the new book "Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy", describes in detail the tracking systems used in Amazon warehouses to ensure workers meet their managers' targets. The system is a mix of surveillance, measurement, psychology, targets, incentives, slogans, and proprietary technologies.https://www.wsj.com/articles/the-way-amazon-uses-tech-to-squeeze-performance-out-of-workers-deserves-its-own-name-bezosism-…
Content type: Examples
Amazon has begun issuing partner delivery companies with AI-enabled cameras to monitor and track drivers' behaviour on the road. The cameras add another layer of monitoring to existing requirements to run the smartphone app Mentor; drivers complain that the app's bugs lead to unfair disciplinary action against them; the app may also follow them into their homes. Drivers swap tips on gaming the app on Reddit.https://www.cnbc.com/2021/02/12/amazon-mentor-app-tracks-and-disciplines-delivery-…
Content type: Examples
Amazon delivery partner companies are ordering their drivers to turn off Amazon's Mentor monitoring app so they can take more risks in order to hit Amazon's delivery targets. Mentor, made by a company called eDriving, is a smartphone app Amazon uses to monitor drivers in Amazon-branded vans that tracks drivers' speed, braking, acceleration, and cornering; it also detect "phone distraction" and gives drivers a safe driving score. Amazon has pushed the liability for infractions onto the more than…
Content type: Examples
Numerous video clips from Amazon's in-van driver-facing surveillance cameras are appearing on Reddit in violence of Amazon's stated privacy policies and raising questions about drivers' privacy. The videos are clearly not being posted by drivers themselves, but come from inside Amazon delivery partners, though who is posting them is unknown. The cameras capture all aspects of drivers road behaviour; the company claims they protect road safety. Drivers say they do not have access to the videos.…
Content type: Examples
A 24-year-old man in Atlanta, Georgia is suing Amazon after being left with extensive brain and spinal cord injuries after an Amazon van crashed into his car. Amazon claims it isn't legally liable because the driver worked for the delivery company Harper Logistics LLC. However, the lawsuit seeks to prove that Amazon controls all aspects of deliveries from how many packages drivers are assigned to their continued employment and tracks drivers intensively, pressuring them to take risks in order…
Content type: Examples
The Mississippi legislature has introduced a bill that would require public schools and postsecondary institutions to install video surveillance cameras that record audio throughout their campuses, including in classrooms, auditoriums, cafeterias, gyms, hallways, recreational areas, and along each campus's perimeter, and allow parents to vies live feeds of classroom instructions. The bill's sponsor, state representative Stacey Hobgood Wilkes (R-Picayune) says the bill's provisions would help…
Content type: Examples
A US federal judge has ruled in the case Ogiltree v. Cleveland State University that "room scans", the common requirement in remotely proctored exams to provide a 360-degree scan of the area in which students are taking tests, are an unreasonable search under the Fourth Amendment. Often these areas are personal residences and/or private spaces. The ruling is not binding on other courts, but any student wishing to push back against room scans can cite it.https://www.eff.org/deeplinks/2022/08/…
Content type: Examples
In a report, the Center for Democracy and Technology finds that student privacy laws are insufficient to protect students in the face of increasing use of remote education technologies and insufficient staff and other resources. CDT examined the practices of 43 local education authorities and their relationships with their state education agencies in order to understand what information is transparently and proactively available to families, staff, and other stakeholders.
https://cdt.org/…