Low rates lead Amazon delivery drivers to take extra risks


Amazon delivery partner companies are ordering their drivers to turn off Amazon's Mentor monitoring app so they can take more risks in order to hit Amazon's delivery targets. Mentor, made by a company called eDriving, is a smartphone app Amazon uses to monitor drivers in Amazon-branded vans that tracks drivers' speed, braking, acceleration, and cornering; it also detect "phone distraction" and gives drivers a safe driving score. Amazon has pushed the liability for infractions onto the more than 1,300 companies worldwide that employ hundreds of thousands of drivers to deliver its packages. Delivery companies say the underlying issue is that Amazon does not sufficiently compensate them for what they're being assigned to do.


Publication: Vice

Publication date: 2021-05-06

Writer: Lauren Kaori Gurley