Indian gig workers share experience to game platforms
Drivers for app-based companies like Uber, tired of their lack of transparency, share their experience and swap tips to help each other game the platforms to their advantage via in-person workshops and Telegram groups, aided by the Indian Federation of App-based Transport Workers and the Telangana Gig and Platform Workers' Union. Similar movements exist around the world. In 2021, a Dutch court upheld a complaint by Uber and Ola drivers from the UK and Portugal asking those companies to provide more algorithmic transparency; in Indonesia workers turn to grey market apps.
Publication: Rest of World
Publication date: 2022-11-14
Writer: Varsha Bansal