Uber

Uber has been fined €290 million in the Netherlands for sending European taxi drivers' data to the US without appropriate safeguards in violation of the EU's GDPR. The Dutch data protection authority, which adjudicated a complaint originally filed in France on behalf of more than 170 drivers there

Uber and Bolt users in South Africa and Nigeria have been booking hoax rides in each other's country and pranking gig workers to express their anger after the beauty pageant contestant Chidimma Adetshina controversially pulled out of the Miss South Africa pageant and then agreed to appear in a

After Uber refused requests to adjust prices following a rise in the cost of fuel, Kenya's Organisation of Online Drivers union of about 15,000 began circulating its own chart listing fares about 50% higher than Uber's official prices. Members using it are prioritising customers who pay by cash or M

About 30 Brazilian delivery drivers for Deliveroo and Uber Eats in Bristol, UK have resorted to living in encampments due to rapidly rising rents and low, if not below, minimum wage. Gig workers have reported increasingly harsh living conditions and long hours with low pay, leading to worsening

The Dutch data protection authority has fined Uber €10 million for failing to inform drivers how long it retains their data or how it secures it when sending it to countries outside the EEA, and hindering drivers' access to their data by making requests unnecessarily complicated. The fine follows a

Former delivery driver Edrissa Manjang is pursuing a claim for harassment, indirect discrimination, and victimisation in UK courts, alleging that a racially-biased algorithm kicked him off Uber Eats' ride-sharing app. After Uber Eats supplied information that contradicted Manjang's original claims

In a study of the data Uber collected on a Geneva driver who obtained his data via a Subject Access Request, the Gig Economy Project finds that the data is difficult for drivers to parse, contains many inaccuracies, and is incomplete. In addition, obtaining the data in the first place is near

Uber Eats delivery drivers in northern French cities went on strike on October 22, 2023 to protest falling wages since the platform changed its policies to effectively reduce its per-kilometre compensation. Drivers complain the platform is less transparent since the changes. https://actu.fr/economie

Drivers for app-based companies like Uber, tired of their lack of transparency, share their experience and swap tips to help each other game the platforms to their advantage via in-person workshops and Telegram groups, aided by the Indian Federation of App-based Transport Workers and the Telangana

Behind every powerful AI system are huge numbers of people labelling and clarifying data to train it, contracted by companies like Remotasks, a subsidiary of Silicon Valley-based data vendor Scale AI, whose customers include the US military and OpenAI. Often the workers, who are assigned tasks they

In a legal action, the Independent Workers Union of Great Britain and the App Drivers and Couriers Union claim that Uber's use of facial recognition software for its Real-Time ID Check to verify the identity of drivers is discriminatory because facial recognition software is known to be less

In November 2018 the UK Information Commissioner's Office fined Uber's European operation £385,000 for inadequate security that permitted a November 2016 data breach affecting nearly 3 million British users and 82,000 drivers. In the 2016 breach, attackers obtained credentials that allowed them to

A 2018 law passed in Egypt requires ride-hailing services such as Uber and local competitor Careem to supply passenger data to the security agencies when requested to do so. More than 4 million people in Egypt have used Uber since it debuted there in 2014. While human rights advocates expressed

Following a 2016 hack including names, emails, adresses, and phone numbers of 57 millions Uber users and drivers, the company has paid 100,000 USD to hackers hoping that the data collected would be deleted. This decision was in line with Uber's strategy to try to keep the breach quiet while limiting

In June 2018, Uber filed a US patent application for technology intended to help the company identify drunk riders by comparing data from new ride requests to past requests made by the same user. Conclusions drawn from data such as the number of typos or the angle at which the rider is holding the

As part of its attempt to keep its 40,000 drivers operating on the streets of London after Transport for London ruled in October 2017 it was not "fit and proper" to run a taxi service, Uber has promised to share its anonymised data on travel conditions and journey times. TfL said in February 2018