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Content Type: Long Read
Following a series of FOI requests from Privacy International and other organisations, the Department of Health and Social Care has now released its contract with Amazon, regarding the use of NHS content by Alexa, Amazon’s virtual assistant. The content of the contract is to a big extent redacted, and we contest the Department of Health’s take on the notion of public interest.
Remember when in July this year the UK government announced a partnership with Amazon so that people would now…
Content Type: News & Analysis
CC: BY (Kirill Sharkovski)-SA
Este artículo fue escrito por Jamila Venturini, Coordinadora regional de Derechos Digitales. El artículo fue publicado por primera vez aquí. This article is available in English.
La implementación de programas que condicionan el acceso a servicios básicos por medio de vigilancia estatal y privada agudizan la inequidad imperante en el continente.
Mientras la brecha entre ricos y pobres se incrementa en el mundo, América Latina sigue siendo la región donde la…
Content Type: News & Analysis
Picture: CC: BY (Kirill Sharkovski)-SA
This article was written by Jamila Venturini from Derechos Digitales. The original version (in Spanish) is available here.
How implementing social protection programmes that condition access to basic services to state and private surveillance exacerbate the prevailing inequality on the continent.
While the gap between rich and poor is increasing in the world, Latin America remains the most unequal region of the world. According to the Economic…
Content Type: News & Analysis
Photo by Ray Witlin / World Bank CC BY-NC-ND 2.0
This article has been written by Ambika Tandon, Policy Officer at the Centre for Internet and Society, in collaboration with Privacy International.
On October 17th 2019, the UN Special Rapporteur (UNSR) on Extreme Poverty and Human Rights, Philip Alston, released his thematic report on digital technology, social protection and human rights. Understanding the impact of technology on the provision of social protection – and, by extent, its…
Content Type: Press release
Tomorrow, the UN Special Rapporteur on extreme poverty and human rights will present his annual report to the UN General Assembly in New York on digital technology, social protection and human rights. On the same day, Privacy International will be launching its own series on surveillance in the provision of social services.
The Special Rapporteur warns that specific areas need to be addressed to "avoid stumbling zombie-like into a digital welfare dystopia" and that "values such as…
Content Type: Long Read
This research is the result of a collaboration between Grace Tillyard, a doctoral researcher in the Media, Communications and Cultural Studies department at Goldsmiths College, London, and Privacy International.
Social Protection Systems in the Digital Age
In the digital age, governments across the world are building technologically integrated programmes to allow citizens to access welfare payments. While smart and digital technologies hold the potential to streamline administrative…
Content Type: News & Analysis
Photo by Sharon McCutcheon on Unsplash
In May, the United Nations Special Rapporteur on extreme poverty and human rights, Philip Alston invited all interested governments, civil society organisations, academics, international organisations, activists, corporations and others, to provide written input for his thematic report on the human rights impacts, especially on those living in poverty, of the introduction of digital technologies in the implementation of national social protection…
Content Type: Examples
By 2018, the Danish municipality of Gladsaxe, in Copenhagen, began identifying children at risk of abuse so that flagged families could be targeted for early intervention by applying a set of specially designed algorithms to information already gathered by the centralised Udbetaling Danmark government agency, including health records and employment information, all linked to the personal identification number issued to each Dane at birth. The system raised concerns about mission creep; both the…
Content Type: Key Resources
Content Type: News & Analysis
Picture: XoMEoX CC BY 2.0
1. Definitions of ‘fraud’ lack transparency and are often deceptive. States often define ‘fraud’ in vague and overbroad terms, which creates a seemingly compelling catch-all justification for denying or terminating benefits. The general public will often support this political narrative unless they have a greater understanding of the realities facing social benefit claimants and their experience navigating confusing and complex social benefits systems.…
Content Type: News & Analysis
Picture: Antti T. Nissinen, CC BY 2.0
In addition to the issues we highlighted in stage 1, where intrusive personal information is required in order to apply for social benefits, recipients who seek to maintain their social benefits are required to regularly disclose similar information and are also subjected to the numerous forms of surveillance described above.
1. Social benefits systems use monitoring to exert control over recipients. These systems are imbued with the…
Content Type: News & Analysis
Picture: Christian Schnettelker
1. The process of applying for social benefits subjects people to humiliating and punishing scrutiny. It is gruelling and harmful in and of itself. It requires people to invest significant time and resources, and to disclose vast amounts of personal information. For example, people may be required to turn over troves of personal documents (such as documents that show people’s financial status, housing, income, family structure, and identity), provide biometric…
Content Type: Long Read
Whilst innovation in technology and data processing have provided individuals and communities with new opportunities to exercise their fundamental rights and freedoms, this has not come without risks, and these opportunities have not been enjoyed by all equally and freely.
Our relationships and interactions with governments and industry have become increasingly dependent on us providing more and more data and information about ourselves. And, it’s not only the information we provide knowingly…
Content Type: News & Analysis
Today, the British Health Secretary Matt Hancock announced a partnership between the NHS and Amazon to use the NHS’s website content as the source for the answer given to medical question, such as “Alexa, how do I treat a migraine?”
While we welcome Amazon’s use of a trusted source of information for medical queries, we are however extremely concerned about the nature and the implications of this partnership. Amazon is a company with a worrying track record when it comes to the way they…
Content Type: News & Analysis
By Ailidh Callander, Legal OfficerThis piece first appeared in the 500th edition of the Scottish Legal Action Group Journal (2019 SCOLAG (500, June) 124Political scandal, stronger regulation on privacy but what about social protection?In an increasingly digitalised and data driven world, an era of government and corporate mass data exploitation, the right to privacy and data protection and what this means in practice is more important than ever. Surveillance is a power generator and opportunity…
Content Type: Advocacy
The United Nations Special Rapporteur on extreme poverty and human rights, Philip Alston, is preparing a thematic report to the UN General Assembly on the human rights impacts, especially on those living in poverty, of the introduction of digital technologies in the implementation of national social protection systems. The report will be presented to the General Assembly in New York in October 2019.
As part of this process, the Special Rapporteur invited all interested governments, civil…
Content Type: Examples
The New York City public benefits system has been criticized for its punitive design, how it too often disciplines, rather than helps, people who are legally entitled to benefits. According to Mariana Chilton, the public benefits system is designed to control, surveil, and penalize low-income people, and it is women of colour who disproportionately bear these burdens. Chilton highlights how the violent treatment of Jazmine Headley and her baby in a public assistance waiting room in December…
Content Type: Examples
The DWP relies on anti-fraud officers who go and spy on benefit claimants to verify their claims. For instance, claimants who declare that they are a lone parent may end up with an officer trying to verify there is no one else living in the house. And once they are confident that the alleged lone parent is not actually single, their next step will be to find out if the other person is employed. In order to decide which household to target, the DWP relies on a “tip-off” system. People are in…
Content Type: Examples
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content Type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content Type: Examples
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content Type: Examples
The National Board of Scholarships and School Aid (Junaeb) in Chile was also heavily criticised for its use of facial recognition programmes to deliver meals at thirty schools in three cities across the country. After the Supreme Court requested in 2017 that the system must not be applied without the consent of the parents, in February 2019 it was the Council for Transparency that declared that: “The use of biometric identification systems to certify the delivery of food rations at schools…
Content Type: Examples
In this 2013 piece, Virginia Eubanks discuss the move in Indiana from relying on caseworkers to automating the distribution of benefits and how through the use of performance metrics to speed up the decision-making process, the system ended up being incentivising the non-distribution of benefits.
https://virginia-eubanks.com/2013/12/11/caseworkers-vs-computers/
Author: Virginia Eubanks
Publication: virginia-eubanks.com
Content Type: Long Read
The Privacy International Network is celebrating Data Privacy Week, where we’ll be talking about how trends in surveillance and data exploitation are increasingly affecting our right to privacy. Join the conversation on Twitter using #dataprivacyweek.
It is no mystery that data exploitation is part of most consumer-oriented tech companies’ business models. A big part of our lives is recorded and exploited, from our web searches, to our personal communications, location, and our shopping habits…
Content Type: Long Read
Image attribution: By Legaleagle86 at en.wikipedia, CC BY-SA 3.0.
In a long-anticipated judgment, the Indian Supreme Court has ruled that India's controversial identification system Aadhaar is Constitutional. They based their conclusion on notes that there are sufficient measures in place to protect data, and that it is difficult to undertake surveillance of citizens on the basis of Aadhaar.
But there is some good in this ruling. The court has demanded that the Government introduce…
Content Type: News & Analysis
Below is the introduction to Privacy International's 2017 International Women's Day report, which highlights the recent work of the PI Network on privacy, surveillance, and gender.
Many of the challenges at the intersection of women’s rights and technology as it relates to privacy and surveillance, come down to control. Such challenges have come sharply into focus as societies trend toward surveillance by default and foster data exploitative ecosystem.
And whilst control, in the context of…
Content Type: Explainer
What is SOCMINT?
Social media intelligence (SOCMINT) refers to the techniques and technologies that allow companies or governments to monitor social media networking sites (SNSs), such as Facebook or Twitter.
SOCMINT includes monitoring of content, such as messages or images posted, and other data, which is generated when someone uses a social media networking site. This information involves person-to-person, person-to-group, group-to-group, and includes interactions that are private and…