Examples of Abuse

Almost everyday a company or government abuses your data. Whether these abuses are intentional or the result of error, we must learn from these abuses so that we can better build tomorrow's policies and technologies. This resource is an opportunity to learn that this has all happened before, as well as a tool to query these abuses.

Please contact us if you think we are missing some key stories.

 

09 Jul 2018
In 2018, economists Marianne Bertrand and Emir Kamenica at the University of Chicago Booth School of Business showed that national divisions are so entrenched that details of what Americans buy, do, and watch can be used to predict, sometimes with more than 90% accuracy, their politics, race, income
12 Jul 2018
In July 2018 Walmart filed a patent on a system of sensors that would gather conversations between cashiers and customers, the rattle of bags, and other audio data to monitor employee performance. Earlier in 2018, Amazon was awarded a patent on a wristaband that would monitor and guide workers in
12 Jul 2018
In July 2018, the leader of a private Facebook group for women with the BRCA gene, which is associated with high breast cancer risk, discovered that a Chrome plug-in was allowing marketers to harvest group members' names and other information. The group was concerned that exposure might lead to
12 Jul 2018
In 2018, British immigration officers demanded that the mothers of two children provide DNA samples in order to provide proof of paternity. The children both had British fathers and had previously been issued British passports, but their mothers were not UK citizens. In one case, the father had
12 Jul 2018
While not currently mandatory to access healthcare services, Aadhaar is however increasingly used in the health sector as well. In 2018, the health ministry had to issue a statement to clarify that Aadhaar was “desirable” but not a must to access a 5 rupee insurance cover for hospitalisation under
13 Jul 2018
In July 2018, Robert Mueller, the special prosecutor appointed to look into Russian interference in the 2016 US presidential election, charged 12 Russian intelligence officers with hacking Hillary Clinton's campaign and the Democratic National Committee by spearphishing staffers. The charges include
16 Jul 2018
In July 2018, a hacker attack exposed the personal data of millions of Spanish subscribers Telefónica's Movistar service. The data included identity and payment information, phone and national ID numbers, banks, and calling data. The cause was a basic programming error known as an "enumeration bug"
17 Jul 2018
In July 2018, Election Systems and Software (ES&S), long the top US manufacturer of voter machines, admitted in a letter to Senator Ron Wyden (D-OR) that it had installed pcAnywhere remote access software and modems on a number of the election management systems it had sold between 2000 and 2006
17 Jul 2018
In 2018, the Berlin-based researcher Hang Do Thi Duc concluded after analysing more than 200 million public transactions made in 2017 that anyone can track the purchase history of a user of the peer-to-peer payment app Venmo. By accessing the data via an open API, Do Thi Duc was able to view the
17 Jul 2018
In July 2018 the three-year-old payment system Revolut notified the UK's National Crime Agency and the Financial Conduct Authority that it had found evidence of money laundering on its system. From its beginnings as a prepaid credit card operator, Revolut had branched out into small business
18 Jul 2018
In July 2018, Dutch researcher Foeke Postma discovered that Polar, the manufacturer of the world's first wireless heart rate monitor manufacturer, was exposing the heart rates, routes, dates, times, duration, and pace of exercises performed by individuals at military sites and at their homes via its
19 Jul 2018
In November 2018 New York City's housing committee ruled that Airbnb must turn over the addresses and host names that use its service to the city's Office of Special Enforcement as part of a crackdown on illegal operators. The hotel industry contended in a report earlier in the year that around two
20 Jul 2018
Britain's £11 billion plan to offer smart meters to all homes and businesses by the end of 2020 was based in part on claims that the meters would give consumers better information about the energy they were using and offer sophisticated variable rate charging as part of working to combat climate
20 Jul 2018
In July 2018, attackers broke into the SingHealth Singaporean government health database and stole names, addresses, and various other details of 1.5 million people who visited clinics between May 1, 2015 and July 4, 2018; however, the attackers did not gain access to most medical records with the
21 Jul 2018
In July 2018, Facebook announced it was investigating whether the Boston-based company Crimson Hexagon had violated the company's policies on surveillance. Crimson Hexagon markets itself as offering "consumer insights". Its customers include a Russian non-profit with ties to the Kremlin, and
23 Jul 2018
"Buzzer teams" - teams employed to amplify messages and create a buzz on social media - were used by all candidates in the 2017 Indonesian general elections. Coordinated via WhatsApp groups, many of the teams opened fake accounts to spread both positive and negative messages, as well as hate speech
24 Jul 2018
In July 2018, a group of researchers at Northwestern University published the results of two years of studying the collaboration behaviour of tens of thousands of scientists. A controversy rapidly sprang up about the method they used: they had been given access to project folder-related data by the
24 Jul 2018
In 2018, 17 US states and the District of Columbia filed suit to block the addition of a citizenship question to the 2020 census. Emails released as part of the lawsuit show that the administration began pushing to add the question as early as the beginning of 2017, claiming it was to improve
24 Jul 2018
In this interview (podcast and transcript) Virginia Eubanks discuss three case studies from her book Automating Inequality to illustrate how technology and data collection negatively impact people in vulnerable situation. The (failed) attempt to automate and privatise the welfare system elligibility
26 Jul 2018
In 2018, the chair of the London Assembly's police and crime committee called on London's mayor to cut the budget of the Mayor's Office for Policing and Crime, which provides oversight, in order to pay for AI systems. The intention was that the efficiencies of adopting AI would free up officers'