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Content type: Examples
Amazon is calling for the dismissal of a complaint issued by the National Labor Relations Board after two warehouse workers in the US state of Georgia claimed they faced retaliation, surveillance, and questioning after they led employee complaints about policy changes. Amazon, in common with other companies such as Trader Joe's and Starbucks, is claiming that following a recent US Supreme Court decision ending the "Chevron deference" principle, the NLRB's complaint violates the US constitution…
Content type: Examples
A former Amazon warehouse worker writes that every day was "brutal" because of the "exploitative and dangerous" standards enforced by Amazon executives. Amazon's anxiety-inducing policies about bathroom use and low pay should be seen in context with fast food and retail workers, who frequently encounter violence on the job and many essential workers' struggle to afford the basic necessities of life. In response, workers are beginning to target investors as an important voice that can help…
Content type: Examples
An excerpt from the new book "Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy", describes in detail the tracking systems used in Amazon warehouses to ensure workers meet their managers' targets. The system is a mix of surveillance, measurement, psychology, targets, incentives, slogans, and proprietary technologies.https://www.wsj.com/articles/the-way-amazon-uses-tech-to-squeeze-performance-out-of-workers-deserves-its-own-name-bezosism-…
Content type: Examples
Amazon has begun issuing partner delivery companies with AI-enabled cameras to monitor and track drivers' behaviour on the road. The cameras add another layer of monitoring to existing requirements to run the smartphone app Mentor; drivers complain that the app's bugs lead to unfair disciplinary action against them; the app may also follow them into their homes. Drivers swap tips on gaming the app on Reddit.https://www.cnbc.com/2021/02/12/amazon-mentor-app-tracks-and-disciplines-delivery-…
Content type: Examples
Amazon delivery partner companies are ordering their drivers to turn off Amazon's Mentor monitoring app so they can take more risks in order to hit Amazon's delivery targets. Mentor, made by a company called eDriving, is a smartphone app Amazon uses to monitor drivers in Amazon-branded vans that tracks drivers' speed, braking, acceleration, and cornering; it also detect "phone distraction" and gives drivers a safe driving score. Amazon has pushed the liability for infractions onto the more than…
Content type: Examples
Numerous video clips from Amazon's in-van driver-facing surveillance cameras are appearing on Reddit in violence of Amazon's stated privacy policies and raising questions about drivers' privacy. The videos are clearly not being posted by drivers themselves, but come from inside Amazon delivery partners, though who is posting them is unknown. The cameras capture all aspects of drivers road behaviour; the company claims they protect road safety. Drivers say they do not have access to the videos.…
Content type: Examples
A 24-year-old man in Atlanta, Georgia is suing Amazon after being left with extensive brain and spinal cord injuries after an Amazon van crashed into his car. Amazon claims it isn't legally liable because the driver worked for the delivery company Harper Logistics LLC. However, the lawsuit seeks to prove that Amazon controls all aspects of deliveries from how many packages drivers are assigned to their continued employment and tracks drivers intensively, pressuring them to take risks in order…
Content type: Examples
Emails obtained by EFF show that the Los Angeles Police Department contacted Amazon Ring owners specifically asking for footage of protests against racist police violence that took place across the US in the summer of 2020. LAPD signed a formal partnership with Ring and its associated "Neighbors" app in May 2019. Requests for Ring footage typically include the name of the detective, a description of the incident under investigation, and a time period. If enough people in a neighbourhood…
Content type: Examples
When Dallas police posted on Twitter asking for videos of the protests taking place after George Floyd's killing, a flood of videos and images of K-pop stars were uploaded to its anonymous iWatch Dallas tip-off app. Law enforcement can call on vast numbers of networked cameras - from cars, food and retail chains that are typically willing to share with police, law enforcement agencies' own networks of surveillance and body cameras as well as object and face recognition software, protesters and…
Content type: Examples
A growing number of companies - for example, San Mateo start-up Camio and AI startup Actuate, which uses machine learning to identify objects and events in surveillance footage - are repositioning themselves as providers of AI software that can track workplace compliance with covid safety rules such as social distancing and wearing masks. Amazon developed its own social distancing tracking technology for internal use in its warehouses and other buildings, and is offering it as a free tool to…
Content type: Examples
Amazon has spent $10 million to buy 1,500 cameras to take the temperature of workers from the Chinese firm Zhejiang Dahua Technology Company even though the US previously blacklisted Dahua because it was alleged to have helped China detain and monitor the Uighurs and other Muslim minorities.
The cameras work by comparing a person’s radiation with a separate infrared calibration device and uses face detection technology to make sure it is looking for heat in the right part of the subjects…
Content type: Examples
To speed up daily temperature checks, Amazon has installed thermal cameras to screen workers for coronavirus symptoms in its warehouses around the world. Cases of COVID-19 have been reported at more than 50 of the company's US warehouses. Thermal cameras will also replace thermometers at staff entrances to many of Amazon's Whole Foods stores. Workers have claimed it is almost impossible to socially distance inside the warehouses.
Source: https://www.bbc.co.uk/news/technology-52356177
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Content type: Examples
US government agencies are considering a range of tracking and surveillance technologies as part of efforts to control the spread of the novel coronavirus. These include: geolocation tracking and facial recognition systems to analyse photos, both to enable contact tracing. Palantir is working with the Centers for Disease Control and Prevention to model the virus outbreak, and other companies that scrape public social media data have contracts in place with CDC and the National Institutes of…
Content type: Examples
A woman was killed by a spear to the chest at her home in Hallandale Beache, Florida, north of Miami, in July. Witness "Alexa" has been called yet another time to give evidence and solve the mystery. The police is hoping that the smart assistance Amazon Echo, known as Alexa, was accidentally activated and recorded key moments of the murder. “It is believed that evidence of crimes, audio recordings capturing the attack on victim Silvia Crespo that occurred in the main bedroom … may be found on…
Content type: Examples
In October 2018, the answers to a FOIA request filed by the Project on Government Oversight revealed that in June 2018 Amazon pitched its Rekognition facial recognition system to US Immigration and Customs Enforcement officials as a way to help them target or identify immigrants. Amazon has also marketed Rekognition to police departments, and it is used by officers in Oregon and Florida even though tests have raised questions about its accuracy. Hundreds of Amazon workers protested by writing a…
Content type: Examples
In yet another murder case, a New Hampshire judge ordered Amazon to turn over two days of Amazon Echo recordings in a double murder case in November 2018.
Prosecutors believe that recordings from an Amazon Echo in the Farmington home where two women were murdered in January 2017 may yield further clues as to who their killer might be. Though the Echo was seized when police secured the crime scene, the recordings are stored on Amazon servers.
Timothy Verrill, of Dover, New Hampshire, was…
Content type: Examples
In 2015, James Bates (of Arkansas, United States) was charged with first-degree murder in the death of Victor Collins. Collins was found floating face down in Bates’ hot tub in November 2015, police said. Amazon Echo entered the murder case because someone present on the night of Collins’ death recalled hearing music streaming through the device. It was widely reported that Amazon fought the prosecution’s request to hand over data recorded by the device that night. Eventually, the argument…
Content type: Examples
In what proved to be the first of several years of scandals over the use of personal data in illegal, anti-democratic campaigning, in 2015 the Guardian discovered that Ted Cruz's campaign for the US presidency paid at least $750,000 that year to use tens of millions of profiles of Facebook users gathered without their permission by Cambridge Analytica, owned by London-based Strategic Communications Laboratories. Financially supported by leading Republican donor Robert Mercer, CA amassed these…
Content type: Press release
A European privacy group claimed today that dozens of amendments to the new Data Protection Regulation being proposed by Members of the European Parliament (MEPs) are being copied word-for-word from corporate lobby papers, with MEPs frequently failing to even remember their own amendments. Max Schrems, of the website and campaign Europe v Facebook, noticed striking similarities between proposed amendments and lobby papers written by representatives of Amazon, eBay, the American Chamber of…