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Content type: Examples
12th August 2019
In February 2019, the World Food Programme, a United Nations aid agency, announced a five-year, $45 million partnership with the data analytics company Palantir. WFP, the world's largest humanitarian organisation focusing on hunger and food security, hoped that Palantir, better known for partnering with police and surveillance agencies, could help analyse large amounts of data to create new insights from the data WFP collects from the 90 million people in 80 countries to whom it distributes 3…
Content type: Examples
7th May 2019
The rise of social media has also been a game changer in the tracking of benefits claimants. In the UK in 2019, a woman was jailed after she was jailed for five months after pictures of her partying in Ibiza emerged on social media. She had previously sued the NHS for £2.5 million, after surviving a botched operation. She had argued the operation had left her disabled and the “shadow of a former self” but judges argued that the pictures suggested otherwise.
https://www.dailymail.co.uk/news/…
Content type: Examples
7th May 2019
The rise of social media has also been a game changer in the tracking of benefits claimants. Back in 2009, the case of Nathalie Blanchard a woman in Quebec who had lost her disability insurance benefits for depression because she looked “too happy” on her Facebook pictures had made the news.
https://abcnews.go.com/Technology/AheadoftheCurve/woman-loses-insurance-benefits-facebook-pics/story?id=9154741
Author: Ki Mae Heussner
Publication: ABC News
Content type: Long Read
24th February 2020
This piece was written by Aayush Rathi and Ambika Tandon, who are policy officers at the Centre for Internet and Society (CIS) in India. The piece was originally published on the website Economic Policy Weekly India here.
In order to bring out certain conceptual and procedural problems with health monitoring in the Indian context, this article posits health monitoring as surveillance and not merely as a “data problem.” Casting a critical feminist lens, the historicity of surveillance practices…
Content type: Report
24th May 2020
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a 'Child in Need' assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Long Read
24th May 2020
It is common for families with no recourse to public funds who attempt to access support from local authorities to have their social media monitored as part of a ‘Child in Need’ assessment.
This practice appears to be part of a proactive strategy on the part of local authorities to discredit vulnerable families in order to refuse support. In our experience, information on social media accounts is often wildly misinterpreted by local authorities who make serious and unfounded allegations…
Content type: Examples
3rd May 2019
Virginia Eubanks explains what we can draw from understanding the experience of surveillance of marginalised groups: it is a civil rights issue, technologies carry the bias of those who design them, people are resisting and why we need to move away from the privacy rights discourse.
https://prospect.org/article/want-predict-future-surveillance-ask-poor-communities
Author: Virginia Eubanks
Publication: The American Prospect
Content type: Examples
3rd May 2019
In the United States, monitoring efforts to combat public benefits fraud are often part of a broader approach that focuses on stigmatizing people receiving benefits and reducing their number, rather than ensuring that the maximum number of people who are eligible receive benefits. However, fraud constitutes less than 1% of the benefits disbursed through the Supplemental Nutrition Assistance Program (SNAP), which are also known as food stamps, and less than 2% of unemployment insurance payments…
Content type: News & Analysis
8th January 2020
Privacy shouldn’t be a luxury.
Google claim to agree with us - we know that because Sundar Pichai, their CEO, said so this May in the New York Times. And yet, Google are enabling an ecosystem that exploits people who own low-cost phones.
Today we, along with over 50 organisations including Amnesty International, DuckDuckGo, and the ACLU are asking Google to step up, and we’re asking you to join us in pressuring them to do the right thing.
Sign the petition
Google has the power to…
Content type: News & Analysis
16th September 2019
Photo by Sharon McCutcheon on Unsplash
In May, the United Nations Special Rapporteur on extreme poverty and human rights, Philip Alston invited all interested governments, civil society organisations, academics, international organisations, activists, corporations and others, to provide written input for his thematic report on the human rights impacts, especially on those living in poverty, of the introduction of digital technologies in the implementation of national social protection…
Content type: News & Analysis
17th October 2019
CC: BY (Kirill Sharkovski)-SA
Este artículo fue escrito por Jamila Venturini, Coordinadora regional de Derechos Digitales. El artículo fue publicado por primera vez aquí. This article is available in English.
La implementación de programas que condicionan el acceso a servicios básicos por medio de vigilancia estatal y privada agudizan la inequidad imperante en el continente.
Mientras la brecha entre ricos y pobres se incrementa en el mundo, América Latina sigue siendo la región donde la…
Content type: Examples
22nd April 2020
The Venezuelan government has ramped up quarantine enforcement in the Catia barrio in Caracas by issuing permits that allow only one family member out at a time and only before noon, and setting up 40 checkpoints. Many residents had flouted regulations in the barrio, home to 400,000 of Venezuela's poorest inhabitants; residents reported that many families had spent weeks without running water and without receiving government handouts of food.
https://in.reuters.com/article/us-health-coronavirus…
Content type: News & Analysis
30th June 2020
A unanimous ruling by the Court of Appeal confirmed earlier findings that the rigid monthly income assessment regime set up by the Department of Work and Pensions - the entity responsible for issuing benefits - to calculate the amount of benefits to be paid out resulted in significant and unwarranted cash losses to benefits claimants. The Court of Appeal found that the failure by the Department of Work and Pensions to rectify the issue was unlawful.
The case is a clear example of how automated…
Content type: Report
5th May 2005
This report investigates the probable effect of the proposed UK national Identity Card system on people who are marginalised, who suffer social disadvantage or exclusion, and those who are disabled. The work focuses on the biometrics element of the government’s proposals (specifically facial recognition, ngerprinting and iris scanning).
The Report provides a specific assessment of the recently published biometrics trial conducted by the UK Passport Service (UKPS), and compares these findings…
Content type: Examples
7th May 2019
In this interview (podcast and transcript) Virginia Eubanks discuss three case studies from her book Automating Inequality to illustrate how technology and data collection negatively impact people in vulnerable situation.
The (failed) attempt to automate and privatise the welfare system elligibility management in the state of Indiana in 2006.
The use of a coordinated entry system in Los Angeles County to address homelessness.
The Allegheny Family Screening Tool that attempts to predict…
Content type: Examples
3rd May 2019
The vast majority of public benefits programs in the United States—Supplemental Security Income, Temporary Assistance for Needy Families, Medicaid, Children’s Health Insurance Program, Supplemental Nutrition Assistance Programs, the Earned Income Tax Credit, and Housing Assistance—do not take the form of cash transfers. The Temporary Assistance for Needy Families program provides limited cash transfers to families, and it is dependent on families disclosing extensive personal information to…
Content type: Examples
8th May 2019
Private companies are not the only actors pushing for increased control of benefit claimants. The World Bank has also instrumental in funding programmes aiming at assisting government in administrating welfare programmes which has led to futher surveillance of benefits claimants, in December 2016 for instance, they approved a $75 million budget to fund the so-called Social Safety Nets Project in Sri Lanka. The aim is to create a “single registry of citizens containing information on family…
Content type: Explainer
24th May 2020
Social media platforms are a vast trove of information about individuals, including their personal preferences, political and religious views, physical and mental health and the identity of their friends and families.
Social media monitoring, or social media intelligence (also defined as SOCMINT), refers to the techniques and technologies that allow the monitoring and gathering of information on social media platforms such as Facebook and Twitter which provides valuable intelligence to others…
Content type: News & Analysis
24th February 2020
Today, the District Court of the Hague ruled that the right to privacy prevailed over the hunt against alleged benefits fraudsters. The ruling could have huge implications for the future of digital welfare around the world.
In NJCM cs/ De Staat der Nederlanden (NJCM vs the Netherlands), also known as the SyRI case, the court considered the legality of the System Risk Indication (SyRI), a system designed by the Dutch government to process large amounts of data collected by various Dutch public…
Content type: Examples
7th May 2019
In Ireland benefits claimants are expected to register for a Public Services Card (PSC) in order to access benefits. PSC users are expected to have their photographs taken in department offices, which is then digitally captured along with their signature. While this card was originally created to prevent benefits fraud – by insuring someone could not register twice to claim benefits – it is increasingly being used as a de facto form of ID and citizens have been apply for PSC even when they do…
Content type: Examples
3rd May 2019
In the United States, while everyone is surveilled not every is equal when it comes to surveillance. Factors including poverty, race, religion, ethnicity, and immigration status will affect how much you end up being surveilled. This reality has a punitive effect on poor people and their families and places disproportionate burdens on people of minority groups.
https://tcf.org/content/report/disparate-impact-surveillance/?agreed=1
Author: Barton Gellman and Sam Adler-Bell
Publication: The…
Content type: Long Read
4th May 2020
Coronavirus-related lockdown measures have impacted almost 2.7 billion workers, with some countries seeing unprecedented levels of applications for welfare benefits support.
In response, emergency relief legislation for welfare recipients has been fast-tracked worldwide, from the UK to Brazil. These measures, combined with the growing awareness of Covid-19's differentiated impact along the fault lines of class, race, gender and legal status, rightly seek to address the needs of those most…
Content type: Examples
7th May 2019
In this 2013 piece, Virginia Eubanks discuss the move in Indiana from relying on caseworkers to automating the distribution of benefits and how through the use of performance metrics to speed up the decision-making process, the system ended up being incentivising the non-distribution of benefits.
https://virginia-eubanks.com/2013/12/11/caseworkers-vs-computers/
Author: Virginia Eubanks
Publication: virginia-eubanks.com
Content type: Examples
7th May 2019
In Israel, the National Insurance Institute – in charge of granting benefits – eventually dropped a tender that had caused outrage in the country after being uncovered by Haaretz and Channel 13. The tender revealed the NII was trying to collect online data about benefits claimants – including from social media – to detect cases of frauds. The tender used wheelchair users as an example, suggesting that finding pictures of alleged wheelchair users using bikes on social media could contribute to…
Content type: News & Analysis
17th October 2019
Picture: CC: BY (Kirill Sharkovski)-SA
This article was written by Jamila Venturini from Derechos Digitales. The original version (in Spanish) is available here.
How implementing social protection programmes that condition access to basic services to state and private surveillance exacerbate the prevailing inequality on the continent.
While the gap between rich and poor is increasing in the world, Latin America remains the most unequal region of the world. According to the Economic…
Content type: Advocacy
24th February 2020
TEDIC, InternetLab, Derechos Digitales, Fundación Karisma, Dejusticia, Asociación por los Derechos Civiles and Privacy International welcome the call made by the Special Rapporteurship on Economic, Social, Cultural and Environmental Rights (ESCER) of the Inter-American Commission on Human Rights (IACHR) to inform the preparation of the Annual Report of the ESCER for the year 2019, which will be presented to the Organization of American States (OAS) during 2020.
This submission aims to outline…
Content type: Long Read
24th May 2020
Dear Sir/Madam,
Freedom of information act request
RE: Social media monitoring / social media intelligence
FOIA REQUEST
For definition of social media intelligence please see background explanation below. We further note the comments of the Office of Surveillance Commissioners Annual Report 2016 cited below.
1. In 2016 the Rt Hon Lord Judge, then Chief Surveillance Commissioner, wrote to all Local Authorities regarding use of social media in investigations. Please confirm whether you are…
Content type: Examples
7th May 2019
In this review of Virginia Eubanks's book Automating Inequality, the author of the review looks at the three main case studies Eubanks explores in her book: the attempt to automate and privatise the welfare system elligibility management in the state of Indiana in 2006, the use of a coordinated entry system in Los Angeles County to address homelessness and the Allegheny Family Screening Tool that attempts to predict child abuse in Pennsylvania. He focuses in particular on Indiana, a state that…
Content type: Advocacy
27th May 2019
The United Nations Special Rapporteur on extreme poverty and human rights, Philip Alston, is preparing a thematic report to the UN General Assembly on the human rights impacts, especially on those living in poverty, of the introduction of digital technologies in the implementation of national social protection systems. The report will be presented to the General Assembly in New York in October 2019.
As part of this process, the Special Rapporteur invited all interested governments, civil…
Content type: Advocacy
24th February 2020
TEDIC, InternetLab, Derechos Digitales, la Fundación Karisma, Dejusticia, la Asociación por los Derechos Civiles y Privacy International acogen el llamado de la Relatoría Especial sobre Derechos Económicos, Sociales, Culturales y Ambientales (DESCA) de la Comisión Interamericana de Derechos Humanos (CIDH) de enviar información para la elaboración del Informe Anual sobre DESCA del año 2019, que se presentará ante la Organización de los Estados Americanos (OEA) en 2020.
El objeto de este…