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In a 2018 interview, the Stanford professor of organisational behaviour Michal Kosinski discussed his research, which included a controversial and widely debunked 2017 study claiming that his algorithms could distinguish gay and straight faces; a 2013 study of 58,000 people that explored the relationship between Facebook Likes and psychological and demographic characteristics; and the myPersonality project, which collected data on 6 million people via a personality quiz that went viral on…
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In 2018, a Duke University medical doctor who worked with Microsoft researchers to analyse millions of Bing user searches found links between some computer users' physical behaviours - tremors while using a mouse, repeated queries, and average scrolling speed - and Parkinson's disease. The hope was to be able to diagnose conditions like Parkinson's and Alzheimer's earlier and more accurately. Other such studies tracked participants via a weekly online health survey, mouse usage, and, via…
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In 2017, the Massachusetts attorney general's office reached an agreement under which Boston-based Copley Advertising agreed to eschew sending mobile ads to patients visiting Planned Parenthood and other health clinics. In 2015, Copley's geofencing technique used location information from smartphones and other internet-enabled devices to target "abortion-minded" women and send them ads for alternatives to abortion in a campaign it conducted on behalf of a Christian pregnancy counselling and…
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In 2011, the US Department of Homeland Security funded research into a virtual border agent kiosk called AVATAR, for Automated Virtual Agent for Truth Assessments in Real-Time, and tested it at the US-Mexico border on low-risk travellers who volunteered to participate. In the following years, the system was also tested by Canada's Border Services Agency in 2016 and the EU border agency Frontex in 2014. The research team behind the system, which included the University of Arizona, claimed the…
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In 2018, the EU announced iBorderCtrl, a six-month pilot led by the Hungarian National Police to install an automated lie detection test at four border crossing points in Hungary, Latvia, and Greece. The system uses an animated AI border agent that records travellers' faces while asking questions such as "What's in your suitcase?". The AI then analyses the video, scoring each response for 38 microexpressions. Travellers who pass will be issued QR codes to let them through; those who don't will…
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In July 2014, a study conducted by Adam D. I. Kramer (Facebook), Jamie E. Guillory, and Jeffrey T. Hancock (both Cornell University) and published by the Proceedings of the National Academy of Sciences alerted Facebook users to the fact that for one week in 2012 689,003 of them had been the subjects of research into "emotional contagion". In the study, the researchers changed randomly selected users' newsfeeds to be more positive or negative to study whether those users then displayed a more…
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The accuracy of Facebook's ad targeting sometimes leads users to believe that Facebook is spying on them by tapping the microphones in their phones. Facebook has denied the practice - and is likely telling the truth because uploading and scanning the amount of audio data such a system would involve an unattainable amount of processing power to understand context.
It sounds believable: Joanna Stern's mother told her to buy the decongestant Sudafed in the morning, and by afternoon she sees…
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The CEO of MoviePass, an app that charges users $10 a month in return for allowing them to watch a movie every day in any of the 90% of US theatres included in its programme, said in March 2018 that the company was exploring the idea of monetising the location data it collects. MoviePass was always open about its plans to profit from the data it collects, but it seems likely that its 1.5 million users assumed that meant ticket sales, movie choice, promotions, and so on - not detailed tracking…
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The Danish company Blip Systems deploys sensors in cities, airports, and railway stations to help understand and analyse traffic flows and improve planning. In the UK's city of Portsmouth, a network of BlipTrack sensors was installed in 2013 by VAR Smart CCTV, and the data it has collected is used to identify problem areas and detect changing traffic patterns. The city hope that adding more sensors to identify individual journeys will help reduce commuting times, fuel consumption, and vehicular…
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Designed for use by border guards, Unisys' LineSight software uses advanced data analytics and machine learning to help border guards decide whether to inspect travellers more closely before admitting them into their country. Unisys says the software assesses each traveller's risk beginning with the initial intent to travel and refines its assessment as more information becomes available at each stage of the journey - visa application, reservation, ticket purchase, seat selection, check-in, and…
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In 2016, Facebook and its photo-sharing subsidiary Instagram rolled out a new reporting tool that lets users anonymously flag posts that suggest friends are threatening self-harm or suicide. The act of flagging the post triggers a message from Instagram to the user in question offering support including access to a help line and suggestions such as calling a friend. These messages are also triggered if someone searches the service for certain terms such as "thinspo", which is associated with…
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Recruiters are beginning to incorporate emotional recognition technology into the processes they use for assessing video-based job applications. Human, a London-based start-up, claims its algorithms can match the subliminal facial expressions of prospective candidates to personality traits. It then scores the results against characteristics the recruiter specifies. HireVue, which sells its service to Unilever, uses the emotion database of Affectiva, a specialist in emotion recognition that…
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In 2018, pending agreement from its Institutional Review Board, the University of St Thomas in Minnesota will trial sentiment analysis software in the classroom in order to test the software, which relies on analysing the expressions on students' faces captured by a high-resolution webcam. Instructors will be able to see the aggregate detected emotions of up to 42 students displayed in a glance at their computer screen. The project hopes to help teachers adapt their approaches in response, but…
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In February 2018 the Canadian government announced a three-month pilot partnership with the artificial intelligence company Advanced Symbolics to monitor social media posts with a view to predicting rises in regional suicide risk. Advanced Symbolics will look for trends by analysing posts from 160,000 social media accounts; the results are intended to aid the Canadian government in allocating mental health resources. The company claims to be able to predict suicidal ideation, behaviours, and…
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In 2014, the UK suicide prevention group The Samaritans launched Radar, a Twitter-based service intended to leverage the social graph to identify people showing signs of suicidal intent on social media and alert their friends to reach out to offer them help. The app was quickly taken offline after widespread criticism and an online petition asking them to delete the app. Among the complaints: the high error rate, intrusiveness, and the Samaritans' response, which was to suggest that people…
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Mothers of black, male teenagers in Chicago, fear their children will be added to the Chicago Police Department's gang database. As of the end of 2017, the database contains the names of 130,000 people, 90% of them black or Latino, who are suspected of being gang members. Most have never been arrested for a violent offence or for a drug or weapons charge. The police are not required to notify those who are added to the database, and the reasons for inclusion may be as trivial as style of dress…
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Websites have long used third-party analytics scripts to collect information about how visitors use their sites. In November 2017, researchers at Princeton found that an increasing number of sites use "session replay" scripts that collect every action the user performs while on the site, including mouse movements, keystrokes, scrolling behaviour, and the complete contents of pages loaded. Users logically expect the sites to receive typed data only after they're pressed the "submit" button, but…
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In 2017, after protests from children's health and privacy advocates, Mattel cancelled its planned child-focused "Aristotle" smart hub. Aristotle was designed to adapt to and learn about the child as they grew while controlling devices from night lights to homework aids. However, Aristotle was only one of many tech devices being released onto the market to take over functions that have traditionally been part of the intimate relationship between children and their parents: a smart cradle that…
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A pregnancy-tracking app collected basic information such as name, address, age, and date of last period from its users. A woman who miscarried found that although she had entered the miscarriage into the app to terminate its tracking, the information was not passed along to the marketers to which the app's developer had sold it. A few weeks before her original due date, a package was delivered to her home including a note of congratulations and a box of baby formula. Although the baby had died…
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In the wake of Tesla’s first recorded autopilot crash, automakers are reassessing the risk involved with rushing semi-autonomous driving technology into the hands of distractible drivers. But another aspect of autopilot—its ability to hoover up huge amounts of mapping and “fleet learning” data—is also accelerating the auto industry’s rush to add new sensors to showroom-bound vehicles. This may surprise some users: Tesla’s Terms of Use (TOU) does not explicitly state that the company will…
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Caucuses, which are used in some US states as a method of voting in presidential primaries, rely on voters indicating their support for a particulate candidate by travelling to the caucus location. In a 2016 Marketplace radio interview, Tom Phillips, the CEO of Dstillery, a big data intelligence company, said that his company had collected mobile device IDs at the location for each of the political party causes during the Iowa primaries. Dstillery paired caucus-goers with their online…
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In a presentation given at the Knowledge Discovery and Data Mining conference in 2016, researchers discussed a method of using the data generated by smart card public transport tickets to catch pickpockets. In a study of 6 million passenger movements in Beijing, the researchers used a classifier to pick out anomalous journeys - sudden variations in the patterns of ordinary travellers or routes that made no sense. A second classifier primed with information derived from police reports and social…
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As part of its Smart Nation programme, in 2016 Singapore launched the most extensive collection of data on everyday living ever attempted in a city. The programme involved deploying myriad sensors and cameras across the city-state to comprehensively monitor people, places, and things, including all locally registered vehicles. The platform into which all this data will be fed, Virtual Singapore, will give the government the ability to watch the country's functioning in real time. The government…
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A new generation of technology has given local law enforcement officers in some parts of the US unprecedented power to peer into the lives of citizens. In Fresno, California, the police department's $600,000 Real Time Crime Center is providing a model for other such centres that have opened in New York, Houston, and Seattle over the decade between 2006 and 2016. The group of technologies used in these centres includes ShotSpotter, which uses microphones around the city to triangulate the…
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By 2016, a logical direction for data-driven personalisation efforts to go was toward the "Internet of Emotions": equipping devices with facial, vocal, and biometric sensors that use affective computing to analyse and influence the feelings of device owners. Of particular concern is the potential for using subtle cues to manipulate people in a more nuanced way than is presently discussed. The beginnings of this are already visible in the example of an Amazon Echo that displayed the items a…
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Because banks often decline to give loans to those whose "thin" credit histories make it hard to assess the associated risk, in 2015 some financial technology startups began looking at the possibility of instead performing such assessments by using metadata collected by mobile phones or logged from internet activity. The algorithm under development by Brown University economist Daniel Björkegren for the credit-scoring company Enterpreneurial Finance Lab was built by examining the phone records…
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A new generation of technology has given local law enforcement officers in some parts of the US unprecedented power to peer into the lives of citizens. The police department of Frenso California uses a cutting-edge Real Time Crime Center that relies on software like Beware.
As officers respond to calls, Beware automatically runs the address. The program also scoures billions of data points, including arrest reports, property records, commercial databases, deep Web searches and the man’s social…
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At the Sixth Annual Conference on Social Media Within the Defence and Military Sector, held in London in 2016, senior military and intelligence officials made it clear that governments increasingly view social media as a tool for the Armed Forces and a "new front in warfare". Social media are also viewed as a source of intelligence on civilian populations and enemies and as a vector for propaganda. The conference was sponsored by Thales, which was working with the National Research Council of…
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In 2016, researchers at MIT's Computer Science and Artificial Intelligence Laboratory developed a new device that uses wireless signals that measure heartbeats by bouncing off a person's body. The researchers claim that this system is 87% accurate in recognising joy, pleasure, sadness, or anger based on the heart rate after first measuring how the individual's body reacts in various emotional states. Unlike a medical electrocardiogram, it does not require a sensor to be attached to the person's…
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According to the US security firm Statfor the Chinese government has been builsing a system to analyse the massive amounts of data it has been collecting over the past years. The company claims: "The new grid management system aims to help the Chinese government act early to contain social unrest. Under the new program, grid administrators each monitor a number of households (sometimes as many as 200). They then aggregate their reports into one enormous surveillance database, where it is…