Corporate Profile Timelines

A group of Democratic US Senators and Congressional Representatives have written to Health and Human Services secretary Alex Azar asking for more transparency around the HHS Protect Now programme, which collects vast amounts of data, including coronavirus test results, from the CDC and state and

At a cost to itself of £88,000 a week in salaries alone, Palantir has committed 45 engineers to a government data project intended to help predict surges in demand for the NHS during the pandemic. The company will be paid £1 a week for its work. Besides Palantir's work supporting the US Immigration

The UK's National Health Service is collaborating with Palantir to launch a data platform that will track the movement of critical staff and materials; it will, for the first time, give ministers a dashboard showing the first-ever comprehensive view of the entire health care system. The data

US government agencies are considering a range of tracking and surveillance technologies as part of efforts to control the spread of the novel coronavirus. These include: geolocation tracking and facial recognition systems to analyse photos, both to enable contact tracing. Palantir is working with

An investigation by Bloomberg, disclosed that thousands of Amazon employees around the world are listening in on Amazon Echo users.

In 2016, Jamie Siminoff, the CEO of the miniature security camera company Ring, emailed his employees information them that the company would adopt a new mission to fight crime by using consumer electronics. The company, which Amazon acquired in 2018, sells its cameras with a social app, "Neighbors"

In January 2019, the British transparency NGO WhoTargetsMe, Mozilla, and the US investigative journalism site Pro Publica reported that recent changes in the social network's code were restricting their ability to monitor political ads on Facebook. The company said the changes were part of a

Millions of people own smart home devices like the Amazon Echo and Echo Dot—equipped with the Alex cloud-based artificial intelligence service—which have concerning implications for privacy rights. While, Amazon’s own policies promise that only the user and Amazon will listen to what those devices

On 14 May 2018, the husband of the victim, a pharmacist living in Linthorpe in Middlesbrough, subdued his wife with insulin injection before straggling her. He then ransacked the house to make it appear as a burglary. The data recorded by the health app on the murder’s phone, showed him racing

In November 2018 the UK Information Commissioner's Office fined Uber's European operation £385,000 for inadequate security that permitted a November 2016 data breach affecting nearly 3 million British users and 82,000 drivers. In the 2016 breach, attackers obtained credentials that allowed them to

In yet another murder case, a New Hampshire judge ordered Amazon to turn over two days of Amazon Echo recordings in a double murder case in November 2018. Prosecutors believe that recordings from an Amazon Echo in the Farmington home where two women were murdered in January 2017 may yield further

More than 450 Amazon employees delivered a letter to Jeff Bezos and other Amazon executives, demanding that the company immediately stop selling facial recognition software to law enforcement, sever connections to companies like Palantir that help immigration authorities track and deport immigrants

In October 2018 Amazon patented a new version of its Alexa virtual assistant that would analyse speech to identify signs of illness or emotion and offer to sell remedies. The patent also envisions using the technology to target ads. Although the company may never exploit the patent, the NHS had

The 90-year old suspect when to his stepdaughter's house at San Jose, California for a brief visit. Five days later, his stepdaugter's body, Karen was discovered by a co-worker in her house with fatal lacerations on her head and neck. The police used the data recorded by the victim's Fitbit fitness

30 million users had their accounts breached, with a total of 90 million accounts reset after Facebook's "view as" feature leaked unique user account access tokens, allowing attackers to not only trivially impersonate any other user on the platform, but also to potentially automate the attack on a

In 2018, WhatsApp founder Brian Acton responded to the Cambridge Analytica scandal by tweeting "It is time. #deletefacebook." He also left the company, walking away from $850 million in unvested stock rather than accede to Facebook's plans to add advertising and commercial messaging, a purpose at

In September 2018, EU’s antitrust watchdog, the European Commission, launched a preliminary investigation into how the platform uses data about merchants. Margrethe Vestager, EU Competition Commissioner said that the informal probe concerns the e-commerce group’s dual role as a competitor while

After a series of scandals, in the year up to September 2018 54% of American Facebook users had changed their privacy settings and 42% had skipped visiting the platform for several weeks or more. About 26% said they had deleted the Facebook app from their smartphone. Some 74% of Facebook users had

Facebook-owned Onavo VPN (adertised as a way to block harmful websites, and keep a user's data safe) is pulled from the Apple App Store due to tracking, collecting, and analysing customers' usage data, including from other unrelated apps. https://arstechnica.com/tech-policy/2018/08/facebook-violates

The American Civil Liberties Union (ACLU) used Rekognition, Amazon’s facial recognition software, to compare images of US lawmakers to a publicly available database of 25,000 mugshot photos. The ACLU’s study validated research that has shown that facial recognition technology is more likely to

In June 2018 Facebook announced it would install new controls to improve members' understanding of how companies targeted them with advertising, including letting them know if a data broker supplied the information. This was the second update to the company's policies in 2018; in March it attempted

Amazon has been accused of treating its UK warehouse staff like robots. Between 2015 and 2018, ambulances were called out close to 600 times to Amazon’s UK warehouses. A Freedom of Information request to ambulance services from the GMB union revealed 115 call-outs to Amazon’s site in Rugeley, near

In May 2018, Google announced an AI system to carry out tasks such as scheduling appointments over the phone using natural language. A Duplex user wanting to make a restaurant booking, for example, could hand the task off to Duplex, which would make the phone call and negotiate times and numbers. In

In May 2018 Facebook announced it would partner with organisations in places such as Myanmar and South Sudan in order to develop more "context-specific" knowledge about how its platform is being abused to create real risks of harm and violence. In Myanmar, where telephone companies allowed Facebook

A 2018 law passed in Egypt requires ride-hailing services such as Uber and local competitor Careem to supply passenger data to the security agencies when requested to do so. More than 4 million people in Egypt have used Uber since it debuted there in 2014. While human rights advocates expressed

By 2018, Palantir, founded in 2004 by Peter Thiel to supply tools for finding obscure connections by analysing a wide range of data streams to the Pentagon and the CIA for the War on Terror, was supplying its software to the US Department of Health and Human Services to detect Medicare fraud, to the

Users downloading their Facebook histories have been startled to find that the company has been collecting call and SMS data. The company has responded by saying users are in control of what's uploaded to Facebook. However, the company also says it's a widely used practice when users first sign in

In 2015, Facebook removed a feature that had been in place for some years that allowed developers to access information about Friends who had also signed up for their app. During that time, about 270,000 people downloaded and installed an app that was portrayed as part of an online personality quiz

As part of its attempt to keep its 40,000 drivers operating on the streets of London after Transport for London ruled in October 2017 it was not "fit and proper" to run a taxi service, Uber has promised to share its anonymised data on travel conditions and journey times. TfL said in February 2018

A former Facebook insider explains to Wired Magazine why it's almost certain that the Trump campaign's skill using the site's internal advertising infrastructure was more important in the 2016 US presidential election than Russia's troll farm was. The first was the ads auction; the second a little

Police investigating the 2016 rape and murder of a 19-year-old medical student were unable to search the iPhone of suspect Hussein Khavari, an Afghan refugee who declined to give them his password. The investigators gained access to the phone via a private company in Munich, and went through Apple's

A 19-year-old medical student was raped and drowned in the River Dresiam in October 2016. The police identified the accused by a hair found at the scene of the crime. The data recorded by the health app on his phone helped identify his location and recorded his activities throughout the day. A

In December 2017, the German cartel office presented preliminary findings in an investigation of Facebook, ruling that the company had abused its dominant position by requiring access to third-party data (including data from subsidiaries WhatsApp and Instagram) when an account is opened and tracking

A mistake in Facebook's machine translation service led to the arrest and questioning of a Palestinian man by Israeli police. The man, a construction worker on the West Bank, posted a picture of himself leaning against a bulldozer like those that have been used in hit-and-run terrorist attacks, with

In 2017 the Electronic Privacy Information Center filed a complaint with the US Federal Trade Commission asking the agency to block Google's Store Sales Measurement service, which the company introduced in May at the 2017 Google Marketing Next event. Google's stated goal was to link offline sales to

When Google launched Gmail in 2004, the new service rapidly gained acceptance because it offered far more storage space than any other comparable service. From the beginning, however, Gmail scanned the contents of emails to help the company generate contextual ads. Scanning has never applied to the

In May 2017, the European Commission fined Facebook $122 million for providing incorrect or misleading information during its 2014 acquisition of WhatsApp. At the time of the acquisition, Facebook assured the EC that it would not be able to link its accounts database to that of WhatsApp. After the

Connecticut police have used the data collected by a murder victim's Fitbit to question her husband's alibi. Richard Dabate, accused of killing his wife in 2015, claimed a masked assailant came into the couple's home and used pressure points to subdue him before shooting his wife, Connie. However

For some months in 2017, in one of a series of high-risk missteps, Uber violated Apple's privacy guidelines by tagging and identifying iPhones even after their users had deleted Uber's app. When Apple discovered the deception, CEO Tim Cook told Uber CEO Travis Kalanick to cease the practice or face

When journalist Alex Hern needed to set up a Facebook account in order to manage the Guardian's technology page and other work-related things, he locked down its privacy settings so that the account's profile would not appear in searches and only Friends of Friends could add him as a friend. In

In 2016, Facebook and Google began introducing ways to measure the effectiveness of online ads by linking them to offline sales and in-store visits. Facebook's measurement tools are intended to allow stores to see how many people visit in person after seeing a Facebook campaign, and the company

Twitter requested one of its key B2B partners, Dataminr — a service that offers advanced social media analytics and early detection of major events like terrorist attacks or natural disasters — stop providing U.S. intelligence agencies with their tools and content. Dataminr isn’t ending its

In April 2016, Google's Nest subsidiary announced it would drop support for Revolv, a rival smart home start-up the company bought in 2014. After that, the company said, the thermostats would cease functioning entirely because they relied on connecting to a central server and had no local-only mode

In 2015, Facebook created the "Free Basics" programme, in which the company partnered with telephone carriers in various countries to offer free access to Facebook - that is, using Facebook would not count against their data plan. While critics argued the plan is anti-competitive, violates the

In June 2015, the Belgian data protection regulator, Commission for the Protection of Privacy, launched a complaint that Facebook indiscriminately tracked internet users when they visited Facebook pages or clicked Like or Share, even when they are not Facebook members. In November 2015, the Court of

Nearly 700,000 Facebook users were subjects of a research study where researchers changed randomly selected users' newsfeeds to be more positive or negative to study whether those users then displayed a more positive or negative affect in response. The experiment showed the power of Facebook's control over the News Feed and the algorithms that determine which of the possible pieces of content shows up at the top at any given moment.

In 2013, Edward Snowden, working under contract to the US National Security Agency for the consultancy Booz Allen Hamilton, copied and leaked thousands of classified documents that revealed the inner workings of dozens of previously unknown surveillance programs. One of these was PRISM, launched in

In 2012 the US Consumer Watchdog advocacy group filed a complaint against Google alleging that the company had violated its 2011 consent decree with the US Federal Trade Commission in the case about Google Buzz. The complaint was based on February 2012 revelations that the site was failing to honour

In 2012, Facebook CEO Mark Zuckerberg's sister, Randi, tweeted to fellow Twitter user Callie Schweitzer that Schweitzer had violated her privacy by posting a picture taken in her kitchen. Randi Zuckerberg, the former head of Facebook's marketing department, had posted the picture, which was taken in

In July 2011, the established writer GrrlScientist tried to log into her Google account and found that it was suspended, barring her access to Gmail, Google Docs, YouTube, Google Reader, and the newly launched social network Google+. It turned out that the reason was then when Google launched its

In early 2011, Facebook launched "Sponsored Stories", an advertising product that used content from members' posts inside ads displayed on the service. Drawing on Likes, check-ins, and comments, a Sponsored Story might use a member's photograph and their comments from a coffee shop to create an ad

In October 2010, the Wall Street Journal discovered that apps on Facebook were sending identifying information such as the names of users and their Friends to myriad third-party app advertising and internet tracking companies. All of the ten most popular Facebook apps, including Zynga's FarmVille

In April 2010, Facebook launched a set of tools to enable websites to add a social layer by adding a Facebook frame to their pages. The company's three launch partners, Microsoft's Docs.com, Yelp, and Pandora, had access to a more comprehensive tool, Instant Personalization, which allowed them to

In 2009, Amazon Kindle readers were surprised to find that their copies of George Orwell’s 1984 was missing from their devices. Amazon had remotely deleted these copies after it found out from the publisher that the third-party vendor selling them did not own the rights to the books. Amazon refunded

Google launched its first version of Android in 2009. Based on a modified Linux kernel and other open source software, Android provides the operating system for mobile phones, tablets, televisions, cars, wrist watches, and many other devices including digital cameras, game consoles, PCs, and

In November 2007, Facebook launched Beacon, an advertising programme that allowed third-party sites to include a script that passed Facebook notifications about users' activities on their sites such as purchases, auction bids, reviews, and game-playing. The service as originally designed offered no

In May 2007, Google launched Street View, an add-on to its Maps service that allows users to see and "drive" through images of streets and buildings. Almost immediately, the service provoked controversy when users realised that these images included pictures looking through the windows of their

To personalise the services it offers, Google retains user data such as search histories and as well as the Internet Protocol (IP) addresses and other digital identifiers that enable the company to link search queries to the specific computer where they were generated. Until March 2007, the company

In 2005, Google launched its web analytics service, which tracks and reports website traffic. The most widely-used analytics service on the web, Google Analytics comes in three versions: free, the subscription enterprise service 360, and a mobile service that collects analytics from both iOS and

The first example of internet users being blindsided by the retention of information they had thought was ephemeral was Usenet, a worldwide collection of discussion groups ("newsgroups") created in 1979. At the beginning, computers called each other directly to swap and distribute new postings; as